Abrupt match ends, doesn't count as completed game.
Game freeze, abrupt shutdown of the app, etc, that's ok. I'm sure you guys are doing your best. But, I have a challenge to complete 2 games with Jace, played already 3 times, all 3 finishes abruptly, many reconnects needed per match. One even weirder, as I reconnected, joined at a winning game, and all the sudden "Defeat!!!", out of the blue (I had played a 5 mana card that gets 4 cards from enemy's graveyard. After reconnecting mana was spent, haven't got the cards, and at the end of the turn it was considered a defeat having more health than enemy, cards on deck, etc)... Anyway, that's just feedback of what happened.
What's weird is that I lost points on league, so all 3 were considered defeats, that's alright... But, yet, doesn't count as a completed game, I still have to complete 2 games with Jace... :(
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Hello,
For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!