Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

  1. Network issue

    Network connectivity causing timeouts and losses in events. I lost my events due to this. I have full bars and any other app works fine yet this freezes. I want my entry fees back

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Ashiok is endlessly annoying

    It only requires any card that adds a card and chumping. It needs a nerf.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Vivian's Animal Arrow does not count towards Tarmoguif's Graveyard

    Vivian's Animal Arrow does not count towards Tarmoguif's Graveyard.
    Tarmoguif displays +2/+2, but doesn't actually count.
    Please correct it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The game doesnt work with my 4G

    I started a game 5 times with my 4G and always shows a message "waiting for opponent". **** me off!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 対戦相手を待っています

    対戦相手を待っています、となったあとネットワーク接続に問題があるようです、と表示された後に、開会式イベントに敗北が記録されました
    ゲーム内通貨を消費して参加しているので、補填していただきたい

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Kaya

    Half the games I try to play with Kaya it just do nothing. It stays as waiting for opponent, no game ID, when I try to leave it says "Error Unknown" and I actually lose rank when restarting the game

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Neurobot + Drain Blood

    When resolving Neurobot, I quickly tried to play Drain Blood afterwards, seemingly while the "random card draw" effect was resolving. Drain Blood vanished, but my mana was not taken.

    I would've expected either Drain Blood to put its targeting ability on the stack, or to have just not resolved.

    By the time I reloaded the app, my turn had ended, but the Drain Blood had returned to my hand.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Got defeated when I still playing a match, when error message appeared my hand removed or skip my turn, a lot of connection issues

    I got a lot of connection issues in game right now, I lose multiple game during play in a match that still not finished yet, sometimes my hand is removed after Error popped up, sometimes it skip my turn to opponent, why you not fix this quickly? A lot off connection issues that pretty annoying in game, do you need this game can be play? Fix it quickly! I can not play any matches in game right now with a lot of this connection issues and bug!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Gravedigger trigger

    I’ve cast Gravedigger 4 times now, each time with creature cards in the graveyard. As of yet it has not returned a single card from graveyard to hand.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Intermittent Crashing

    It either crashes on its own after loading or when I attempt to move from one screen to another such as to view my current challenges .

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Blocks wont happen and spells can be cast

    If you draw a card other than the first one each turn, and its a spell, you cant cast it unless you spend mana on something else first.

    Second bug, happens often if many creatures attacks you, you can only block 2 creatures and before you try and block with more it automatically passes the turn and you didnt get to block.

    and yes im sure no spell or stun is active. it happens too often and is gamebreaking.

    same with the spells. if its not your first card draw then too bad you cant cast it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Dont see my cards anymore

    It gives an error and then my cards are below the screen. Cant see them anymore

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The game just stop when I won

    This happen either vs AI or player, restart the app can get reward and play again, but it also stop again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Cursed winrate or intentionally programmed

    Hello,

    Im tired about this game.
    Im feeling cursed in this game.
    Im thinking devs are intentionally programmed the game to make me loose every second day.
    I explain : day 1 im winning all the games, day 2 im loosing all the games... in a loop... each day same ******** ! This is harassment ! Why programming the game like this ?
    This is horrible, that make me sick !
    Im about to uninstall this stupid game !
    Day 1 winning everything, day 2 loosing everything, then return day 1 and winning all, day 2 loosing all... i really…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. BUG: opponent got a second turn/ battle phase after running out the clock

    I am in the Opening Ceremonies event if this has anything to do with this bug.
    My opponent attacked with 3 monsters, one of which being a proc'd Reflective Golem, I blocked and destroyed them all. On my opponent's main phase 2 they placed another reflective golem and we just sat while the timer said it was still my opponent's turn. When their timer finally ran out, somehow, they were back on main phase 1, dropped another monster and attacked with the reflective golem in what appeared to be one long turn with 2 battle phases

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Healing Artifacts

    He used the exploit of healing ARTIFACTS, it's impossibile to play against such expoilt. I was exludend fron reaching Mythic by this game loss, I feel very sad about this misconduct been used again and again.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Fallo al debutar

    Tras invocar un esbirro, este desaparece gastando todo el maná y no aplicando el efecto tras ser invocado.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Possible hacker

    I think I just faced a hacker when it was my turn I was unable to use my mouse in any direction except diagonally from top left to bottom right. Whilst this was happening they were spamming their SpellSlingers bottom emote and was against a chandra so woah over and over and over. Leading me to believe is was them doing on purpose also I would get normal mouse function back during their turn.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I was given a victory but received a loss

    I queued for the gideons day out event and found an opponent. It said waiting on opponent and then I received a notification that they disconnected and I got a victory. When I was back at the title screen it said I lost and was removed from the event

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base