How to report a bug
- Give us the steps to reproduce the bug
- The actual results you’re experiencing
- The expected results of the feature
- Add any relevant screenshots/videos
- If you found a workaround, please add workaround steps.
If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.
142 results found
Nahiri’s rock missing character selection
Nahiri’s rock is missing when going to select her from a character already unlocked. If choosing Nahiri from a locked character, rock she surfs on appears1 vote
I've witness lots of cheating hacks. I've played against people who have accidentally giving me life points then take them away and then give them to them selves. It's a joke. Fix it.3 votes
Stuck at Level 42
Upon reaching LVL 42, "unknown error" occurred. There was no level increase graphic or rewards given.1 vote
Disconnected Internet May Not Be Available
The above message displays when attempting to log on, when crafting, purchasing from store, after games, opening chests, turning in quests. Constant after last patch...game is unplayable for hours at a time as log in is impossible. This is regardless of being on or off wifi. Rebooting does nothing, uninstall/reinstall nothing, forcestop nothing. Please advise. Thanks.6 votes
UX issue with traps on latest beta version
Disabling a trap triggers "Not enough mana" text and audio. It should just normally disable it right?1 vote
When selecting a planeswalker the the screen often overlaps the main selection screen. This often happens when tapping quickly on the planeswalker select screen and then pressing back, without the full animations playing. It happens with the in game back button and possibly with my android back button as well. The overlap dissapears after going fully into a battle, but doesn't allow you to check any other screens.7 votes
When I start the game up, half the screen goes black on bootup, during the main menu it remains that way and things keep kinda jumping state, I can still start the game but again it's like everything is jumping between the current frame and the frame where the round started, during the game I've worked out it only happens when there's a fragile mana gem on the screen, once that goes it works fine but the rest I have no idea1 vote
My account got reset to 0,ive found out this hasn't happened to everyone else.2 votes
Cards off screen
Using Galaxy Z Flip having more than 4 cards in hand pushes 5th or greater cards off the screen. Only thin strip of the 5th card visible in screen shot.2 votes
Game logged out of account, unable to login without going through intro
Went to go play the game, was logged out of my account, and in order to log back in I had to go through the entire process before I could link my account. During the intro the game kept freezing before the first Gideon demo.2 votes
No Text on Overlay Prompts or Buttons
No error message. No text on overlay prompt or buttons . Blank interface.27 votes
This help page is bugges.
I'm logged in and can't post a thing because it says not logged in.1 vote
Starting the game now asks for Login through Google/Wizards. After login the game begins as if I have never played with the Eye's intro. The game stalls on the aerial view of the arena. Restarting usually results in same behaviour. 1 in 10 tries and the game starts as normal.1 vote
When I go to look at other plainwalkers kaya just kinda glitches. I can't really see what her character looks like. I don't know why this is happening?1 vote
Can't chat in team chat after requesting materials.8 votes
Planeswalker Select Screen Exit
When selecting Planeswalkers from the select screen, the game does not return you to the main interface where you can find a game or perform other tasks. You can select Planeswalkers, choose your deck etc. but the bug won't allow you go back to main menu. This seems to be infrequent but worth reporting as the only fix is to re-launch the game.1 vote
Difficulty playing far right card from hand
Hi since the latest patch I've been having a lot of issues with my hand selection. Sometimes it doesn't register me pressing on a card at all and once I have 5+ cards in hand it's extremely difficult to play the last card in my hand.
I am on a more narrow phone (Xperia 5) but my partner is also having slightly lesser issues on a Pixel 4.
Sometime I can select the card enough to view it but then it refuses to drag out to the battlefield.1 vote
Chests not working
On the main screen winning chests just says time until reset. It's not keeping track of my wins at all. Currently on gold level..1 vote
Cannot complete daily Challenge
I'm not able to select a challenge reward card, and also I can't complete my finished challenges (clicking on them does nothing)10 votes
Kaya graphics glitch
Glitch when using Kaya, seems to only be the 'moving avatar' that does it, not images of her.5 votes
- Don't see your idea?