Cannot Login
I cannot login to the Companion app with my Wizards account. I am able to sign in to my Wizards account via an internet browser, but nothing happens, and I can’t sign in, when I use the same credentials on the Companion app.
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mertmavis#57206
commented
Same :'(
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desooup#85825
commented
I have the same issue. Even after changing password, I can log into every other service but not the companion app on IOS. Probably due to the IOS update 1-2 weeks ago.
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Ryoko#80368
commented
I can login to my wizards account on a browser, and log in to arena just fine.
But for some reason the companion app has refused to let me login for a little over a week now.
And ofc I’ve done all the trouble shooting I can and nothing has fixed it.
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Smang#27788
commented
I had the same exact experience last night. I was registered and playing in a live tournament. After round 2 I got a push notification round had started and when trying to look at pairing I was logged out. When trying to log in with my creds and loading wheel appeared and nothing happened. Creds were still filled in and no error. When trying to log in just a spinner for a few seconds with no response.
I am using iOS. I deleted the app and same issue. Confirmed I could log into arena on my phone and the wizards website.
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Mimigale#72173
commented
I havé exactly the same problem for a for a few days now, I can no longer log in to my wizzard account on the app even though I can totally do it on an internet page
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CyberNorthstar#39260
commented
I am also having this issue after changing my password and deleting the app several times and yes I have putting my information in correctly each time.
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KTC4#29471
commented
I also cannot sign into the companion app. I keep trying, no errors just a simple loading screen and still at the login page