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← Customer Feedback for Wizards of the Coast

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.



Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

Issue Details

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534 results found

  1. Event dates incorrect

    All of the events are listed as March 15th and when you click on them they are listed as Jan 1st.

    56 votes
    23 comments  ·  Companion  ·  Admin →
    How important is this to you?

  2. Locator showing wrong date and label

    The locator is not showing the actual date for events, but instead it is showing “03” with the word “label” above and below it instead of the day of the week. For reference, I am reporting this on the sixth of December, meaning it says every event already happened. Attached is a screenshot of the problem.

    40 votes
    25 comments  ·  Companion  ·  Admin →
    How important is this to you?

  3. Companion event date bug

    All of the dates for event say “label 03 label” instead of a date.

    23 votes
    10 comments  ·  Companion  ·  Admin →
    How important is this to you?

  4. Bug: Account won't stay logged in.

    Between every round of a tournament my account will log out of the Companion app and sometimes during the event, so when trying to report wins and loses it will not log the results to the event organizer.

    45 votes
    34 comments  ·  Companion  ·  Admin →
    How important is this to you?

  5. Bad Spanish translation for DEFEATS

    In the companion app, the Spanish version of the result of a match is wrongly translated.

    peter DEFEATS John

    is translated as:
    peter DERROTAS John

    but the correct way should be:
    peter DERROTA A John

    4 votes
    11 comments  ·  Companion  ·  Admin →
    How important is this to you?

  6. Companion Locator

    Companion Locator not displaying dates or times, only displaying "Label 03 Label". Seems to not even be sorted by date and time

    5 votes
    7 comments  ·  Companion  ·  Admin →
    How important is this to you?

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    1 vote
    5 comments  ·  Companion  ·  Admin →
    How important is this to you?

  8. +2349158308007 I NEED INSTANT POWERFUL LOVE SPELL CASTER TO BRING MY EX-LOVER BACK

    Black magic spells see result in days, real black magic spells that work, guaranteed black magic love spells, guaranteed voodoo spells, spell to make someone sick and die, revenge spells that work instantly, real witches for hire, revenge spells on a EX-LOVER, how to put a spell on someone who hurts you, spell to make someone sick, voodoo spells to hurt someone, spells to curse someone, powerful revenge spells, most powerful death spell, spell to die in your sleep, successful death spell, most powerful voodoo spell caster, gay love spells,
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    0 votes
    7 comments  ·  Companion  ·  Admin →
    How important is this to you?

  9. Card Database Function Removed

    Card Database was removed, bring it back. There is literally no reason to remove one of the most useful functions of the app, considering it also has rulings from Gatherer.
    iOS 1.8.12

    3 votes
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  10. Companion app keeps kicking me out from the app during the event

    During the event the Companion app keeps logging me out or asking me to re-enter my name.

    37 votes
    18 comments  ·  Companion  ·  Admin →
    How important is this to you?

  11. Double sided cards aren’t working in app but work online

    Online website begs me to use the companion app and can bug out if I scroll too quickly and have to leave and renter. I downloaded the companion app wanting to look at the Kaldheim cards but I can’t see the backsides but it works on the online version

    5 votes
    5 comments  ·  Companion  ·  Admin →
    How important is this to you?

  12. Error 422 when entering event code

    Went to an event tonight, signed in through the companion app, went to join event with code, entered correct code and unable to join, just kept getting “error 422” and nothing happens.

    iPhone 13 Pro
    iOS 18.3.2

    Restarting app and phone, signing out/in and reinstalling the app hasn’t helped.

    Thank you! 🙏

    1 vote
    1 comment  ·  Companion  ·  Admin →
    How important is this to you?

  13. Missing sets/cards

    When doing an advanced search, the last 6 months or so worth of sets and commander precons are not showing as selectable search criteria (Modern Horizons 3, Assassin's Creed, Duskmourn, Bloomburrow, Foundations, Marvel/Dr Who Secret Lairs, etc).

    You can search up cards from some of those sets if you know the name or part of the name, but if you're trying to browse those sets for cards, you can't. Also, some of the Secret Lair exclusive cards aren't searchable at all.

    2 votes
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  14. Never received packs in Arena from prerelease event

    I joined a Tarkir prerelease event but I never received packs in MTGA. I paid for the box, did the event, and I never got my packs in arena. Is there anyway I can get my packs. Can you check my event history and see I joined a prerelease event and give me my digital packs please? I am on android version 15. Stuff like this makes me miss when they just put the redeem code in the box.

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  15. Mount doom

    Mount Doom has rules text belonging to Moria Marauder in Companion.

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  16. Application compagnon bug

    Bug de l’application sur iPad écran blanc!??
    Ne fonctionne plus?
    Comment résoudre le problème?

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  17. No. Existing event

    Lately every week they join me an event. Launch one round and erase the event so that I cant see what it is. Its trublesome and Im not joining random events.

    Thanks

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  18. NEW OLD IDEA

    Would like to track our Wins, loses, and draws.

    Real simlple add on to the app.

    Billy can have a look at his over all Wins, loses, and draws any time on the app.

    He can get a statistical weight of rate against other players. Ie Billy is a 900 point player vs a player who is 1200. His rate will go up if he wins by alot and if he loses it goes down only a bit vs the other player would have the reverse happen to them.

    Billy has W-10 L-5 D-1

    Billy can then see who he…

    3 votes
    1 comment  ·  Companion  ·  Admin →
    How important is this to you?

  19. Can't delete player profiles

    Accidentally created a "player profile"by trying to edit the background of a player in a companion app tracker game, and now there's just an extra "profile" to choose from that can't be deleted

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?

  20. Viewing back of a card in companion app

    I cannot see a way to view the backside of a double-face card in the companion app (android). The only button that appears is to swap between art styles. A large flip button would be an excellent addition for these cards.

    1 vote
    0 comments  ·  Companion  ·  Admin →
    How important is this to you?
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