Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. Full name of players on Android.

    Why do full names show up on I phone but not Android... This is for pairings....

    16 votes

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    2 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Public names rather than alias / Arena user option

    There should be an option to be listed by name on Wizards account OR alias on Arena. At the moment the only way to pseudonymise is to go to the host tab and change name in there. Which is unintuitive!

    Besides store FNM and Grands Prix there is no reason to divulge our actual names where possible. Isn't this a GDPR/personal data issue?

    27 votes

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    3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Dates to events

    Add dates to my events on home tab. Avoids confusion when there are many events with same name and time.

    20 votes

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  4. Drop from event

    Add a menu option to drop from any event.

    24 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add DCI number

    It would be a neat feature to attach a DCI number to the account and show choice of username (default) or real name on the companion.

    15 votes

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    3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  6. Match data

    It would be great to have access to events I’ve previously joined and competed in to see results and standings.

    4 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Host can't add people to pre-release after event starts

    I think players should be able to join an existing event, namely pre-release, after the the event has started, especially if players are only in the deck building phase

    3 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tiebreakers

    I am 2-1 alongside another person, we have identical first row tiebreakers, second one GW i am 20 better, yet I am below him in the standings. Explain.

    2 votes

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Horizontal Screen Options

    Ottimizzare l'applicazione per tablet e far vedere lo schermo anche in orizzontale (non solo in verticale)

    Optimize the tablet application and show the screen horizontally (not just vertically)

    13 votes

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Event match result history

    It would be great if there was an option to review your previous event match result history. Like to give players there own event database.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  14. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  15. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  17. Push Notifications should include Table/Opponent Information

    Current round start push notifications require opening the application for content. Put the relevant information into the push content.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Round Start Notifications still sent after Dropping

    After dropping from an event (via TO) notifications for the next round are still sent via push on Android. Companion app correctly identifies my status in the event as dropped, but notifications continued for all of the remaining two rounds of the event.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dropped from event

    I have been dropped from the event I'm trying to participate in and now I can't collect any winnings as I m not on the event anymore

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  20. Survey won't open

    I was given the survey on the companion app, and trying to open it says it can't find a web browser, even though the feedback button works on the app

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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