Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
7 results found
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Companion interferes with arena mobile
Arena on mobile seems to crash more when companion is installed to the device and logged into the same account.
1 vote -
App Crashes on Match Start
Good morning
Last night we attempted to start our very first event. After having all of the players sign up, I tried to hit the continue button and it just closes the App. I tried this on 3 different devices and same results. Another player tried his personal account and it worked fine so it seems like an account issue
There are no error codes and nothing to actually screenshot. As soon as the start game and see all the names , when you click continue at the bottom it just closes the app
1 vote -
Tournament #3542513
Prerelease tournament event has frozen
1 vote -
Delete a bad event
Being unfamiliar with this, I only now realize that if you remove yourself from the event you’re hosting, the event will crash every time you click Continue. Now I have 4 hosted events that I cannot host or delete. How do I get rid of these “bad” events?
3 votes -
ECRAN NOIR
Bonjour
je suis sur mac os sierra
depuis 3 semaines, quand je démarre le jeu, l'écran est noir avec un curseur
j'ai vidé le dns, ça n'a rien fait
j'ai réinstallé le jeu
idem1 vote -
Constantly crashes/difficult UI for TO
I have a lot of problems with this app crashing whenever I touch an option such as end event or drop players. I also have some issues with navigating the UI to find where those options even were. The top right drop down menu changing when you open an event is not intuitive and there needs to be easier ways to add players if you’ve accidentally started the event (had this happen multiple times when I was manually entering names but it wasn’t registering since I didn’t hit “done”). All in all pretty frustrating for a tournament organizer and when…
3 votesHi, are you using the Companion app to run sanctioned Wizards Play Network (WPN) events? If so, please make sure to use the EventLink website for those events; Companion is the player portion of the event management tools suite.
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iOS Companion App crashes when trying to start draft event
I was TO’ing a draft event today and tried to run two pods with the app. After starting the app and trying to continue past the seating arrangements, it will just crash. I had to think fast on my feet and found an online app I was able to use instead.
That was a little unnerving as I was trying to deal with a good number of people and had to keep the event going.
3 votes
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