Cannot Login
I cannot login to the Companion app with my Wizards account. I am able to sign in to my Wizards account via an internet browser, but nothing happens, and I can’t sign in, when I use the same credentials on the Companion app.
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miniMacGuru#68386
commented
I’ve tried uninstalling and reinstalling, but I still can’t login with companion app on iOS. It just flashes red but displays no error message. I can log into Arena and other Wizards stuff fine though.
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Sarahthumbnail#79982
commented
I spent months doubting my own gut the late nights, the turned-away phone, the lies that felt like love. Then a PI used a legal phone spy, and within 72 hours, I had the truth: screenshots, call logs, deleted texts. My heart broke, but my mind finally rested. Stop guessing. Get proof. Start healing. DM on secure encrypted email [] Binaryhack3r @ protonmail com ]
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Smerle#16780
commented
Still happens for me. I have a ‘+’ in my email address which I suspect is the issue based on the password solutions posted here. However you can’t change you email/username so I’m unable to use companion with my same Arena and Wizards account (which log in just fine)
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Scotty G#23969
commented
UPDATE: Reset your password to be something WITHOUT Special Characters! That did the trick! (Thanks, @tmoretz#09284)
I created an account this morning (04/19/26), and I can’t login. Even after preforming password resets, I continue to get an error message about not having an account. But when I go to create an account, I get an error message that says I already have an account. *insert melting smiley face emoji here*
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Nenco#84505
commented
I have created a new wizards account with the same password and a different email. Now I can login. This was annoying during prerelease.
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tmoretz#09284
commented
Was able to work around this issue as well after removing special characters from my password. Not ideal.
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Le Chazman#50245
commented
I have this problem today, i have strixhaven prelease in one hour...
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Verno78910#64832
commented
I also had the same issue as of today and I tried pub#92000's solution and it worked on IOS. Yeah not sure why or what it was messing with but any & in your password seems to ***** it over for some reason
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jade1979#71430
commented
I also tried pub#92000's solution, and it worked on iOS. I also had an "&" in my password. Seems like some special characters are a problem.
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Wargsam#73579
commented
I tried the solution suggested by user pub#92000, and it solved the problem for me on iOS
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nocthereon#79239
commented
Same problem from iOS 18.7.7
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AshArtois#81961
commented
Same exact issue here
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pub#92000
commented
Potential fix: I had to reset my password and set a new one. I’m guessing the problem is that I had an ‘&’ symbol in my old password, which has caused issues on other apps in the past. Either that or the length (was 22 characters before and now 18).
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OrdinaryTree#72460
commented
Anyone has found a solution for this?
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nico100#25521
commented
With my Wizards credentials I cannot login to Companion
Still I can connect to MTGA or this Support site which confirms I know my credentials!
iOS 18.7.7
Companion 1.11.4Please provide urgent feedback howto connect to companion
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Onice#48630
commented
This happened to me last night! Hopefully a fix is implemented soon
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Thrasos#17538
commented
Same issues here. On iOS and can login fine on web and arena, just not companion.
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gomdopi#90514
commented
same issue and same experience as the other commenters. can log in to other wizards related sites and apps but can't log in to companion using the same creds. been going on for at least a week for me. please fix!
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the question#49666
commented
Same issue for me
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Septimus#38234
commented
I have the same error on the Companion App in IOS. The password is correct and I can login elsewhere, but in the App the loading wheel appears briefly and then nothing happens.