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Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

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6 results found

  1. Quotations when searching

    I tried searching for "search your library for a card" but it returned resulted that didn't have that exact quote. I think it searched without the quotation marks.

    4 votes

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    2 comments  ·  Companion  ·  Admin →
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    Were you on Android or iOS? And what was the specific search? Did you use “Advanced Search,” then “Rules Text,” then add your specific search term?

  2. Application Splash Slow to Start

    You're just trying to show me text pairings. Why does this thing need to take 30 seconds to launch when I click a round notification? It's more efficient to just pester the TO for a pairing sheet.

    1 vote

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    1 comment  ·  Companion  ·  Admin →
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    Hi, sorry you experienced that issue! To help us track down what might be causing that, can you provide some additional details:

    -What operating system is your device? (Android/iOS)
    -What type of device are you using? make/model
    -What version of the Companion app are you using?

  3. Dropped from event

    I have been dropped from the event I'm trying to participate in and now I can't collect any winnings as I m not on the event anymore

    2 votes

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    2 comments  ·  Companion  ·  Admin →
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    Can you clarify what type of event this was? Was it at a store? Was it a friendly event run on the Companion app at a friend’s home?

  4. Database Doesn't Show Triomes when Searching by Color

    Good Morning MTG Staff,
    I am just emailing concerning the app, love it by the way. I just noticed some issues. I noticed that when you search up lands and put what color mana you do or do not want in the rules text the lands double faced lands, the ones with spells on the other side instead of the land, do not show up. The spells that transform/flip to lands do though. Also when I searched up desert with restrictions on what colors and can and cannot produce it still showed all of them. Last one, I noticed the…

    1 vote

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    Needs More Info  ·  1 comment  ·  Companion  ·  Admin →
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  5. Pairings Disappear

    Pairings disappear on opening the application, meaning I frequently have to ask the TO who and where I'm playing.

    1 vote

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    Needs More Info  ·  1 comment  ·  Companion  ·  Admin →
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  6. Error tournament

    Not saw the players points above10 points. Not see the first number

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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    Can you clarify some details? What OS are you on? (iOS or Android). What type of device are you using? And what is the version of the Magic Companion app you’re using?

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