I give you 0/20 for your client service, and communication, Tuque Games and Wizards. Why ?

1) In mars 2021 a official article says there are 3 DLC to comes in 2021, 2 free and one payable, echoes of the blood war. I only preorded Dark Alliance special edition because the last character, a sorcerer or mage. For me, a game without a magic character, isn't a Donjons and Dragons game ! But you don't respect your sale terms. We're in 2022 ! It's unacceptable pay a DLC and don't get it at time !

2) You don't communicate at all with us, your clients ! Are you a team of developers or a group of monks who have taken a vow of silence !?

3) The excuse "we are late because of the health situation", it's a no sense ! Others still work, like my husband, or me. And you can't ? And it's easier for you, you can write a code at home !

If the DLC a payed for in mars 2021 don't comes this month, I gonna ask you a full refund. A client is a King, not a pigeon !

Notes:
1. I encountered this issue on Steam
2. I was playing with friends
3. I was playing as Catti (but the bug happened to my friend playing wulfgar)

Steps:
At the end battle screen, when receiving rewards; the screen progresses before awarding exp (unless playing a really low level) I presume this is due to a set time for the experience without it being determined by the amount of experience being awarded. Was trying to help level up my friend, but instead of him going from level 1 to level 8 or so (like it was a few days ago) he wouldn't get any experience or levels; only loot.

Result:
No Levels awarded

Expected Result:
The levels should have been awarded before the screen progressed; ensuring that we're not wasting time when grinding levels

Notes:
1. I encountered this issue on [PC]
2. I was playing [WITH FRIENDS]
3. I was playing as [Wulfgar]
4. [No workaround yet what i know, tried restarting game, entering level]

Steps:
Just finished a level and was heading back to camp.

Result:
My lvl 19 char reseted back to lvl 1 with:
*no loot
*no materials
*no abilities
*no useables.
Not even those that you get when you start a new character.

Story progress also lost.

Can´t buy new useables even tho i have 22000 Coins.
Coins was also adjusted by the way.

Still have Feats, Moves and attributes from lvl 19.

Now it Makes Sense Trophy not unlocking on PS5!!!

Just finished all 6 Paintings, 8 Reliefs, 70 Tablets, 38 Tomes and it still didn't unlock! There is also an exclamation point in my "Journal" section and I already read each one but the (!) icon's still there even though there is nothing new/unread.

I deleted the game and re-installed with the updated version on PS5 - nothing.

I followed the instructions based on "Release Notes – Dark Alliance V 1.18" and created a brand new character and picked up a collectible at the base camp - nothing.

I deleted all my characters except for the one who obtained all the collectibles and created a new character - still nothing.

Fix this please!!!

1. Please give a map or mini map.
2. At the end of an Act game pauses and takes me back to camp, I would like to continue searching area for loot that I have missed or areas that I have not explored.
3. Sometimes the enemy just stands there doing nothing please fix.
4. Loot does not upgrade when I choose this option at the small camps, and the same thing when I up the level difficulty.
5. There is a small delay from when I press an attack button and when my character performs the move, sometimes it’s just around 1 to 2 seconds delay.

Notes:
1. I encountered this issue on Steam (PC)
2. I was playing with my girlfriend (2 players her and myself)
3. I was playing as Barbarian (Level 7)
4. [INSERT WORKAROUND HERE IF APPLICABLE, OR ANY OTHER INFORMATION]

Steps:
1) We was looking around for loots before entering to the final boss of 3
2) We was not ready, so we died
3) We got the loading screen, and 3 bosses already kill us on loading screen. It keep going back to loading screen, died, loading screen, die instantly.

Result:
When you die in the final boss of the 3 in Goblin Shards ACT 2, and the loading screen came up. Things can be heard in the background where the bosses are killing us while we are still in the loading screen and when loading screen fades, we died instantly because of the bosses kill us during loading screen!

Expected Result:
When we are on loading screen, bosses shouldn't be killing us during loading screen. It should had respawned back to the gate, and bosses further back until we are loaded in ready to fight!

1. Xbox Series X
2. Playing with 1 friend.
3. I was playing as Drizzt, he was Bruenor.
4. Had just finished the second mission beating Stonegrinder. Saw the rewards, but was stuck in the screen right after that, but before loading back into base camp. When it did finally load back in after about 20 or so seconds (typically doesn't take that long to load back, even in online matches), I tried to open the rewards chest but I couldn't open it at all. Then I noticed my character looked like the default Drizzt instead of with the loot I had equipped him with previously. When I opened the inventory, all my gold, gear, skills, everything was gone. I should have been level 5, but it had reset to level 1 with 0 XP. I was also unable to use any of my abilities or consumables after this happened.

You have the potential for a good game however there are a lot of problems with gameplay. I'm going to start off with I've had a few instances too many where I'm being attacked and I cannot successfully Dodge because I am stuck in a combo that is a major problem especially if you're playing by yourself and especially at the harder difficulties. This game does not seem to be geared towards single player if I am playing at the recommended settings playing multiplayer I can get through but if I play single player with the recommended settings for power level I am struggling and that's a problem. Also when I locked onto an enemy I can't see what's going on around me because it's zoomed in that's another problem and I get hit by enemies that I have no idea where they're coming from. So far this game is been totally no fun and frustrating. The Dodge mechanic needs work right now I'm playing as the dark elf and whenever I get into a combo where I am slicing and dicing at the enemy multiple times I cannot get out of that motion and it is ruining my game play