Skip to content

Jinzo#57863

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Black screen on match start

    4,654 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4078 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jinzo#57863 commented  · 

    I'm getting black screen after the game crashed during a match.
    I've taken a print of the crash.

    Event logs:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-25T20:18:28.858119300Z" />
    <EventRecordID>91424</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CesarPPC</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>MTGA.exe</Data>
    <Data>2019.3.2.27194</Data>
    <Data>1ca4</Data>
    <Data>01d64b260dd497cb</Data>
    <Data>7</Data>
    <Data>C:\Program Files\Wizards of the Coast\MTGA\MTGA.exe</Data>
    <Data>1a5db607-ec0d-43fa-b2bb-ebf2e8607bd8</Data>
    <Data />
    <Data />
    <Data>Unknown</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
    </EventData>
    </Event>

Feedback and Knowledge Base

(thinking…)