MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1639 results found
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Jump Into Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets, Iron Man and Geniuses. After selection I clicked on achievements and collected two. Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. It occured on the steam platform, but is also happening on iOS. No work around yet... Currently unable to use the Jump Into Marvel Event.
303 votes -
Daily quests and daily wins no progression
Today 25/03/26 There is no progressions after winnings for both daily quest or daily wins, Same is happening for the Midweek Magic, Had 3 wins but no progression and not possible to claim rewards
226 votes -
Sideboard
Cant remove cards during sideboard in BO3. Can add cards to the deck.
Mobile (Android)
No workaround.139 votes -
End of Season Reward and Rank Reset Error
Hi,
Yesterday, at the end of the season, I logged on to MTGA on my iPad. I was given my rewards correctly (6 packs +2K gold for getting plat in both limited and constructed), and was demoted to gold/silver. No surprises there.
Today, I logged in on my computer, and it gave me my season rewards again! This time, I was given 3 mystery packs, which had no cards in them, and demoted to bronze in both constructed and limited. Seems to have demoted me twice.
86 votes -
Sideboard
From the new update of 05/20 I cant't sideboard out in bo3 matches.
84 votes -
Sideboard
In tradicional ranked, after I add cards from my sideboard, I can’t remove the one I want to replace.
I can add but I can’t remove cards to sideboard.80 votes -
Can't sideboard during constructed matches
I am unable to sideboard during best of 3 matches. Sometimes I can take cards out of my maindeck but can't replace them with anything from my sideboard.
90 votes -
Arena client says it needs update but no update is available
Currently on iOS if I open the Arena app is says that the client is outdated and needs an update. Clicking the link to open the App Store though shows that no update is available for the Aren app.
55 votes -
Unable to Sideboard
Can't Sideboard out anything in Bo3 matches. Can Sideboard in anything, but I'm unable to remove other cards.
Give us the steps to reproduce the bugAnswer: Play the game...and you're unable to sideboard.
Note which platform you’re using (PC, Steam, Mac, AndroiSideboard.Answer: Android
Enter the actual results you’re experiencingAnswer: I'm unable to remove cards from my deck when sideboarding in Bo3 matches.
Enter the expected results of the featureAnswer: I SHOULD be able to remove cards after adding them when sideboarding.
Add any relevant screenshots/videosAnswer: N/A
If you found a workaround, please add workaround steps.…
64 votes -
wins not counting
Game wins not counting towards rank progression and gold rewards. Four straight wins since today's update (BO1 ranked historic), no gold rewards, no rank progression
74 votes -
Unable to sideboard
While playing on my iPad during sidebaording of a Bo3 match I’m am only able to add cards from my sideboard to the main deck but not able to remove cards from the maindeck
58 votes -
Companion
Title: Companion cannot be cast despite deck meeting all Companion requirements
Description:
I have encountered a bug involving the Companion mechanic in MTG Arena.
My deck fully satisfies all the Companion requirements, and the game allows me to select the card as my Companion before the match starts. However, once the game begins, I am unable to cast or use my Companion as expected.
Steps to reproduce:
- Build a deck that meets all Companion requirements.
- Select the Companion.
- Start a match.
- During the game, attempt to use the Companion.
Expected result:
I should be able to pay {3} to put…36 votes -
Can't side out my card in BO3 game
I can't side out my card when i use my side, Just can side in but can't side out the card and for that i lose ranked game because my deck Is forced to contain 68 card... Fix fast because i'm in top 250 and not want to lose ladder for your bug
47 votes -
Companion can't play in Brawl.
In Brawl, I can't play with Companion.
The Companion is not in starting companion, and it is not in the library.35 votes -
Companion
Companion does not get into the game after the last update fot all brawl modes.
If i open deck edit companion still there but does not get into the game.
32 votes -
BUG - Brawl: Decks with companions. Companion not available/appearing on playfield.
When launching a brawl game after today's update, Any Brawl deck or event deck where I use with a companion, the companion is not available for play. The card shows up at the starting splash screen for the game, and in the deckbuilder, but is not shown on the playfield. I have repeated it with multiple decks/companions.
I have reproduced the issue on both Windows and Android.
27 votes -
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked in standard ranked play I'm playing on android os.
52 votes -
Transmogrant Crown bugged
Transmogrant crown is completely bugged. Screen is uninteractable when this displays. I can choose between B and 2, but I can't select yes. Quitting the game and starting again did not remove the prompt. Timing out let go away and skipped my turn. Trying to use it again made the same bug happen again. I had to concede to get rid of it.
38 votes -
26 votes
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Jump into Marvel Super Heroes event stops after two wins
Just here to report a day one event bug:
After two wins, the "Jump into Marvel Super Heroes" event is only allowing new buy-in, not continued play, even though the event description states "Keep playing until you reach 3 match losses". See screenshot.
24 votes
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