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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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8087 results found

  1. Ninja's Kunai.

    Using the ability granted to a creature by the effect of "Ninja's Kunai" will sacrifice all permanents you control and repeat the effect for each one sacrificed. This results in 21 damage if you control 7 permanents, which can be consistently achieved on turn 4. This is likely a similar bug to the one affecting "Citizen's Crowbar".

    842 votes

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    381 comments  ·  Gameplay  ·  Admin →
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  2. Citizen's crowbar bug

    Issue start happening after today new update.
    How to replicate the bug:
    Cast citizen's crowbar> wait for opponent to cast artifact or enchantment>use citizen's crowbar ability.
    Result:
    All your permanents will be destroyed, including all your lands.

    344 votes

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    97 comments  ·  Gameplay  ·  Admin →
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  3. Argentum Masticore bug

    Argentum Masticore is randomly bugged at times, in that when you discard a card, it sometimes does not let you destroy anything of your opponents. This bug ended up costing me the draft game below.

    275 votes

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    115 comments  ·  Gameplay  ·  Admin →
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  4. Critical - Citizen's Crowbar boardwiping own board.

    Since 20 or 21st of march;
    When playing citizen's crowbar and activating it's power to sacrifice the crowbar and destroy an artifact or enchantment, it also destroys all permanents you control on the board, lands, other artifacts, etc.

    Step 1 - Play Citizen's Crowbar
    Step 2 - Sacrifice it and target an artifact or enchantment (In my case they were enchantments)
    Step 3 - Your board blows up.

    142 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  5. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,294 votes

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    632 comments  ·  Gameplay  ·  Admin →
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  6. Citizens Crowbar Destroying Lands

    Citizens Crowbar destroyed all my creatures and mana after I sacrificed it to destroy an enchantment.

    110 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  7. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    539 votes

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    102 comments  ·  Gameplay  ·  Admin →
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  8. Faith Unbroken bug

    An opponent exiled my creature with Faith Unbroken and later bounced the creature that Faith Unbroken was attached to. However despite leaving the battlefield Faith Unbroken did not return my creature.

    96 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  9. activating the citizens crowbar destroys the board

    Using the activated ability of citizens crowbar destroyed my whole board, lands and everything else

    96 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  10. Crowbar

    When playing the white artifact [something] crowbar (the one that summons a soldier token with this artifact equipped), when i activate its ability by tapping equipped monster, the crowbar destroys EVERYTHING on battlefield. I already lost two matches because of that

    65 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  11. Tutorial Duel Bug - unable to play cards

    At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.

    108 votes

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    58 comments  ·  Gameplay  ·  Admin →
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  12. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,237 votes

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    890 comments  ·  Gameplay  ·  Admin →
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  13. 2/2/2023 timeout

    Authentication Timeout Error

    74 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  14. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,633 votes

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    567 comments  ·  Gameplay  ·  Admin →
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  15. Citizens crowbar

    When activating the ability of citizens crowbar, as it sacrifices citizens crowbar it also sacrifices/destroys all other permanents the owner of citizens crowbar has... please fix ASAP

    49 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  16. Citizen’s crowbar

    Sacrificing Citizen’s crowbar will destroy all your permanent.

    50 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. citizen's crowbar

    When my opponent used citizen's crowbar to sac a creature to destroy an artifact or enchantment it destroyed all of his permentants. no on death trigger's proc'd even though he was using a creature that on death would make a mite all of his lands ect all went to his graveyard. I ended up with the match win but should have lost if he hadn't lost everything 3 times due to this bug.

    46 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. no sound

    as of the last update to arena (7/07/2022 ), I am losing sound while in a match. when I am at the main screen, the sound is fine. also, the sound is fine for anything else I use on the pc. I am running windows 8.1.

    201 votes

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    56 comments  ·  Gameplay  ·  Admin →
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  19. Jadar Not Making Zombies

    Jadar, Ghoulcaller of Nephalia, does not make the decayed zombies at the beginning of your end step. I tested both regular art and Showcase: Eternal Night Jadar to make sure, and neither work. I've also checked if having another zombie in play "counts", but putting Jadar on a clear board still does not make the token.

    760 votes

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    185 comments  ·  Gameplay  ·  Admin →
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  20. Spark rank matches not counting and rewards not progressing

    Winning spark ranked matches are not counting for my rank, i can't get the rewards nor play other modes because the game is not registering the progression. I already won over 6 games and not a single one counted.

    31 votes

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    9 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues