Skip to content

ShadowStorm#83000

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Black screen on match start

    4,646 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    ShadowStorm#83000 commented  · 

    Hi guys!

    My game started. For a similiar black screen problem their solution was to update the c++ redist x86. This did not work now, but i thought since they made the client 64bit now, maybe we need the c++ redist x64.

    I installed it, and the game started immediately. It still a bit laggy, and slow, but at least runs, so i can play some unranked to not lose the daily gold until they make the hotfix.

    So anyone who has this black screen at start problem should try to install the vc_redist.x64.exe from here:

    https://support.microsoft.com/en-us/help/2977003/t...

    An error occurred while saving the comment
    ShadowStorm#83000 commented  · 

    Hi, I have this black screen problem. The log files attached.

    I tried to update the C++ redist x86, as it was suggested to a similar problem, but with no succes.

Feedback and Knowledge Base

(thinking…)