Skip to content

RTGR#47708

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Black screen on match start

    4,646 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    RTGR#47708 commented  · 

    same problem here

    An error occurred while saving the comment
    RTGR#47708 commented  · 

    Game Craches after the last update

    The game opens, then after match started, crash after first or second round.

    I uninstalled the game and re-installed twice but it still crashes.

    Windows LOG:
    Nome do aplicativo com falha: MTGA.exe, versão: 2019.3.2.27194, carimbo de data/hora: 0x5e43e820
    Nome do módulo com falha: AkSoundEngine.dll, versão: 0.0.0.0, carimbo de data/hora: 0x5cb4f75e
    Código de exceção: 0xc0000409
    Deslocamento da falha: 0x00000000001625ec
    ID do processo com falha: 0x1a0
    Hora de início do aplicativo com falha: 0x01d64c9aa48f3b54
    Caminho do aplicativo com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA.exe
    Caminho do módulo com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Plugins\AkSoundEngine.dll
    ID do Relatório: 9db9dcc8-27f1-46a5-a4bb-d94550222619
    Nome completo do pacote com falha:
    ID do aplicativo relativo ao pacote com falha:

Feedback and Knowledge Base

(thinking…)