dangerousdirk#16868
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4 votesdangerousdirk#16868
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Black screen on match start
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Log20210129_054116.log 15 KB -
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UTC_Log - 09-18-2020 01.09.35.log 3 KB -
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IMG-20200625-WA0050[1].jpeg 1196 KB -
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MTGA 5_18_2020 11_46_12 PM.png 4599 KB -
MTGA 5_18_2020 11_46_05 PM.png 2794 KB -
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20200313_105126.mp4 6224 KB -
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Black Screen.jpg 14 KB -
erro arena 2.png 203 KB -
erro mtg.png 158 KB -
erro.png 490 KB -
Log20200125_123023.log 653 KB
4,644 votesAn error occurred while saving the comment An error occurred while saving the comment dangerousdirk#16868
commented
I submitted my game logs a while back. The game does not load. I've updated several times. Updated Visual C++ and Windows 7 too. The fixes you mentioned do nothing for me, and the game was working fine before Core Set 2021. It'd be nice if you at least mentioned that you're still working on the issue. It feels like WOTC has sort just dropped the ball on all of us who weren't helped by the patch.
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![IMG-20200625-WA0050[1].jpeg 1196 KB](/assets/221430715/IMG-20200625-WA0050%5B1%5D.jpeg){kind=link}
It's been over a week. Same problem. Screen goes black with a cursor arrow when I try to load and that's it. Patch didn't work. Updating windows and Visual C++ didn't work. And WOTC support is silent on this. I know I'm not alone, because I see other posts with similar issues. Please fix this, WOTC. And please give us an indication that it's being worked on. I feel like WOTC doesn't care about people playing Arena! It's unbelievably frustrating!