Skip to content

Osiris#90155

← Customer Feedback for Wizards of the Coast

My feedback

2 results found

  1. NETWORK ERROR unable to join event

    21 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Osiris#90155 supported this idea  · 
    An error occurred while saving the comment
    Osiris#90155 commented  · 

    Yes, I am having the same issue - "Unable to Join Event". When I try to play Sparky I receive "Network Error - Unable to Submit Deck"

    I played all day without error until about 20-30 minutes ago - when I received the notice that they were going to do an update.

    I received a notice (two identical notices?) that they are doing an update .. but I don't see a status change on the MTG Arena Status -- could be a delay reporting at the MTG Arena Status. I think people were having log in problems last night so they are probably fixing the log in problems.

  2. Authentication failed Timeout

    62 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    21 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Osiris#90155 commented  · 

    I was finished updating a deck build and it timed out and said "Authentication failed for Osiris" - my connection to internet is excellent so it is definiately on server side.

    I checked the Server Status immediately and there are no issues.

    Now, I cannot connect to 'log in' to the game but it gave me option to "Check Status" "Reconnect" or "Log out" - so i chose 'log out'.

    I then restarted the game and received the normal log in screen with my proper email.

    I attempted a log in with the proper info and it gives me the same message "Authentication failed for Osiris".

    This game has worked perfectly for over a year up to yesterday 'Maintenance" - after which I noticed sluggish play and odd delays when saving decks. I have 99 decks and play about 8000 games a year so I know what I am talking about - (concerning delays or hiccups during gameplay and deck building/saves)

    Windows 11 Home 25H2
    Intel(R) Core(TM) i9-14900K (3.20 GHz)
    32.0 GB (31.7 GB usable)

    I am computer savy so I will try some solutions and let you all know if I find the answer.

    Hopefully you can resolve the issue soon until then .. . . "Authentication failed for Wizards"

    Update - After 20 minutes the MTG Arena Status reflected a 'Major Outage' so apparently it takes about 20 minutes to show a server outage. Best of wishes to the programmers working hard to get this up and running - you have our full support - thank you!

    Osiris#90155 supported this idea  ·