MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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559 results found
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Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
71 votes -
sparky
hi, sparky keep coming back every time i go in the home on the game. It happen on pc and ios. How do i fix it?
45 votes -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
30 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
26 votes -
Spark bot talking every time i end a match
Spark bot keeps repeating the same thing every time I log in or complete a match and there's no way to to shut it off. Needs to be removed.
24 votes -
Cards are black, without any pictures and other display issues
Cards are black without any text or look very weird. Gems look red and weird and other problems with the interface
12 votes -
Tutorial fairy
Every time I login, the tutorial fairy won’t shut her yapper!
15 votes -
Tutorial fairy won’t go away
The tutorial fairy won’t go away after every time I get back to the main menu. I’m well past the tutorial. It doesn’t interfere with game play but it is quite annoying.
Please fix14 votes -
13 votes
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Patch Broke Deck Detail Drop-down menu?
In the Deck Detail screen the Deck-type drop-down menu seems to be borked. Can't choose another format.
Windows 10 PC
12 votes -
Companions Missing
Cannot change companions in new or existing decks
- Give us the steps to reproduce the bug
- access the player profile in the deck and choose to switch companions.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- iPhone 16 Pro Max iOS 26.2
- Enter the actual results you’re experiencing
- Companions unavailable/missing
- Enter the expected results of the feature
- Companions previously available to appear and be available to switch
- Add any relevant screenshots/videos
- screenshot added (IMG_1832.png)
- If you found a workaround, please add workaround steps.
- no workaround
9 votes - Give us the steps to reproduce the bug
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Not matchmaking
Not matchmaking and when it does I can’t play anything. Sometimes it prompts to keep or mulligan but that’s it. It times out after that A reverts back to the main screen
13 votes -
Companion in deck editor
On both mobile and pc I am unable to view/ edit the companion of individual decks. When going into the deck editor and attempting to change the companion I am just shown my favorited companion and am unable to customize for each deck.
11 votes -
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
13 votes -
“Astonished Angel” emote is missing since 2025.53.0 update
See title - I, and multiple reports via Reddit, have pointed out that the “astonished angel” emote from the Foundations emote pack has been replaced by a blank square in our emote configuration since the most recent arena update.
See this Reddit thread for more user reports: https://www.reddit.com/r/MagicArena/comments/1ov4a2c/i_suffered_through_an_entire_spider_man_draft_for/
9 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
11 votes -
21 votes
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