MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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905 results found
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tutorial
In the third part of the tutorial the cards blocks mid air and remains like that. I can't use any of them. How is that possibile?
158 votes -
Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
476 votes -
Aetherdrift game board distracting propeller animation
The new Aetherdrift game board has animated spinning propellers adjacent to the player avatar. Their constant motion is very annoying and distracting and I anticipate drafting less to avoid seeing it. Please remove the animation so I can enjoy the game as normal.
213 votes -
Sparky
Sparky is suddenly showing up telling me about quests, I've been playing for ages, and now can't get rid of this
33 votes -
Sparky constantly appears on home screen
Since today's update, Sparky has been appearing onscreen and talking to me whenever I return to the Arena home screen. It tells me, in its annoying British voice, that I'm well on my way to beominc a Planeswalker. I finished the tutorial over a year ago and haven't seen Sparky since, until it started intruding again today.
24 votes -
Spark post tutorial dialogue
Spark post tutorial dialogue is replaying in the main menu despite the fact I finished the tutorial around a year ago. I just wanted to let you know this was happening
26 votes -
No sound effects and persistent image artifacting since recent updates
Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.
24 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
11 votes -
iPad life/hand issue
Playing on an iPad. The life counter interferes with the cards in hand. Chopped and sometimes very difficult to select a card in hand.
iPad Air 13 inch.
iOS 18.6
Mtga version 2025.51.0.3061.117443120 votes -
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
12 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
“Astonished Angel” emote is missing since 2025.53.0 update
See title - I, and multiple reports via Reddit, have pointed out that the “astonished angel” emote from the Foundations emote pack has been replaced by a blank square in our emote configuration since the most recent arena update.
See this Reddit thread for more user reports: https://www.reddit.com/r/MagicArena/comments/1ov4a2c/i_suffered_through_an_entire_spider_man_draft_for/
9 votes -
Freezes and crashes since last update
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access…
130 votes -
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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613 votes -
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21 votes
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Spark bot talking every time i end a match
Spark bot keeps repeating the same thing every time I log in or complete a match and there's no way to to shut it off. Needs to be removed.
9 votes -
Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
7 votes
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