MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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UI is missing Daily Quests and Games Won wheel
After completing a match all the lower UI for daily quests, games, and mastery exp disappeared
2,228 votes -
497 votes
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Missing quest HUD
Hi,
After I completed all the 3 new Daily quests (3 because of Strixhaven reset), the HUD indicating the quests and the number of daily victories went missing. Moreover, there is no indication for rewards (daily or progress) after a win.
I managed to keep track of my progress (calculating my number of winned games when the HUD disappeared was easy from the current XP and level) and the rewards and progress do occur.
Now that we found out that I can still do basic arithmetics, it would be nice to have the HUD back because if it goes missing…
330 votes -
Black Screen After Today's Update
I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?
396 votes -
friends list missing
Both the Friends List and Daily Challenges disappeared from the homepage.
They were there when the update dropped but disappeared after claiming rewards from completing a few matches
253 votes -
daily quest
Can´t see the circles of the daily and weekly quests in the main screen.
206 votes -
Stuck at requesting format data
The game is stuck after entering login and PW on requesting format data. Weird thing is that it happens both on my PC and on mobile.
Please help?-
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163 votes -
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Challenges and friends list dissapeared
After the new update the challenges and the friends pop up don't appear, if I'm challenged there is an animation flame thing that appears, but if I go to click on it the flame disappears
111 votes -
Daily - Weekly Quests disappeared
After playing a few games (some Daily quests already accomplished, I was still on 2/15 on Daily and Weekly quests, New Deck quest in about 3 hour, Mastery level 2) all that bar with quests (Daily, Weekly, New deck, Mastery quests) disappeared.
I tried to exit and open it again, reset it, tried restarting my PC (Windows), I even uninstalled the game and install it once again (first through Epic than direct from the MTGA site) and the quests have not yet appeared back.
77 votes -
I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
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834 votes -
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Missions and friend list disappeard after first Strixhaven pack unlock
After playing a few matches with a friend today, the friend icon in the bottom left corner, along with all with the missions HUD (Dailies, Weeklies, etc.) disappeared from the MTG Arena home screen. This occurred for both of us, and happened once we unlocked the first Strixhaven pack from the Mastery Pass.
Not sure if unlocking the pack is what caused it, but it occurred at that moment for the both of us. I can still play online games on my own, though victories will not prompt any progression for missions. Any attempts at directly challenging players aren't received…
55 votes -
Create option to have a static background to improve perfromance and player experience.
We should have the option to have a static background. This would greatly improve performance and reduce the stress on hardware.
108 votes -
Friend icon missing
Home screen no longer shows the friends icon on the bottom right corner of home screen.
44 votes -
No Quests and Daily Wins after Strixhaven Update
After the Strixhaven Update i could play about an hour without problems. Than the complete Quest, Daily Wins/Weekly Wins and Friendlist vanished.
42 votes -
44 votes
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daily quests not showing
On PC, the home screen isn't displaying the daily quests and mastery XP progress. I have tried restarting the game and this didn't do anything. They were showing earlier, they stopped when I came out of a game. The features themselves still seem to be working, I got the pack from levelling up my set mastery but the claim prize screen didn't display.
40 votes -
(Mobile) Targeting enchanted equipment
When casting broken wings on mobile client, it was impossible for me to target opponent's equipment which was enchanted with a tune at that time
54 votes -
37 votes
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Daily - Weekly Missions Interface Vanished/ PC
Was playing normally and after winning a match, my quest interface vanished.
- Nothing pops after winning a game .
- Reloging does not fix the problem.
- Restarting the client does not fix the problem
- Playing more matches does not fix the problem.
Going to test next if winning games will actually reward me extra exp points or if the whole quest system is broken
32 votes -
29 votes
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