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x00x#17639

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  1. Black screen on match start

    4,644 votes

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    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    x00x#17639 commented  · 

    I'd like to congratulate Wizards of The Coast for such exceptional game they released for Mac OS. Seriously. They've managed to put together something people were waiting for a long time -- which is awesome -- and when they finally did they shipped an unusable product, and they sincerely believe it's OK. Actually, not only OK. They believe it's not even their fault i.e. they don't even care that it's unplayable. I've tried reporting this problem already and all they tell me is that it's likely to be a problem with the Epic Launcher i.e. it's Epic Games' problem, not mine. Yet we have over 3,000 votes here on a bug that originated from something else (this dates back to 2019 when there were no official Mac OS releases). The last 100+ comments here are from the same issue with the platform on Mac OS and zero responses from Wizards. Nothing. There's another bug report open for this problem at https://feedback.wizards.com/forums/918667-mtg-arena-bugs/suggestions/40757371-mtg-arena-crashing-on-mac. Guess what? Nothing there as well. They really don't seem to care. For a moment I thought it'd be nice to go back playing MTG online but that's clearly not what Wizards had in mind for us -- I don't think they want people on Mac OS to play -- perhaps they even want to troll people on Mac OS since it's going to be the first thing in history that actually works well on Windows but no on Mac OS (kidding, but it's funny though). Like I said, congratulations Wizards of The Coast! I'm gonna go back to trying to play one single game after 30 attempts of start the app > do something > *crash* > start over until it finally stops happening for a while. I feel at some point I'm just going to have to give up and go back to playing physical cards.. oh wait, COVID-19...

  2. MTG Arena crashing on Mac

    127 votes

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    92 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    x00x#17639 commented  · 

    :facepalm: This is still open and the only comment from Wizards is "It sounds like you may need some more troubleshooting advice, please submit at...". Jesus Christ. Sure, go ahead and do that. They'll tell you it's an issue with Epic Games. That's exactly what I did a few weeks ago and guess what?! They told me to it's not their fault and I should talk to Epic Games. What's even more interesting is that if you Google "MTGA crash" the very first bug that'll show up is https://feedback.wizards.com/forums/918667-mtg-arena-bugs/suggestions/40827319-game-crashing. I'm pretty sure it started off as something else (because it dates back to 2019 when there were no official Mac OS releases) but the only thing I see now is hundreds of people complaining about the same problem reported here *with Mac OS*. Last time I checked they had less than 2,800 votes and it's gone up to 3,000 votes now in a matter of weeks!! For how long are they going to keep ignoring us?!?!

    P.S. If you want to laugh a bit, guess what was the response from Wizards in that bug report from with over 3,000 votes now (page 83)...... Yes, you guessed correctly "It sounds like you may need some more troubleshooting advice, please submit at..." LOL

    x00x#17639 supported this idea  · 
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    x00x#17639 commented  · 

    This is happening to me as well. It's very annoying. It happens pretty much all the time I launch MTGA and try to see my decks or start a match. It takes a few cycles of starting the app > do something > crash > start over until it finally stops happening for a while. I've tried contacting Wizards and not only they did not have a solution but told me it's likely to be a problem with the launcher from Epic Games i.e. not my problem, go to Epic Games. That's really bad because even if it is something with the platform used by Epic Games, it is still your game, right? I mean, it's in your best interest to make sure it works and not be like 'yeah, it happens, not our fault, go talk to somebody else'. Quite disappointing. I've sent multiple log files and they seem to have done nothing. I'm gonna have to try and talk to Epic Games since Wizards doesn't seem to be very interested in looking at this issue.

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