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phod#47705

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  1. Missing cards in starter deck

    86 votes

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    37 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    phod#47705 commented  · 

    From the support team:

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    "Thanks for your patience while we looked into this. We are aware of this known issue regarding the Color Challenge reward decks, and the Dev team is working on a solution. We're hoping for it to be deployed next week, but we appreciate your patience if it takes a little longer. Either way, it will be solved, and eventually everyone affected by this will get the decks they are missing. Thanks so much for being one of many that brought this to our attention!"
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    Hold tight everyone!

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    phod#47705 commented  · 

    DenuMx when did you last log in? There was a rotation on September 17th, so a bunch of cards are no longer in the standard rotation. https://mtgazone.com/mtg-standard-rotation-guide/

    phod#47705 supported this idea  · 
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    phod#47705 commented  · 

    This has also been happening to me. :/

    Just FYI, I am currently trying to chase this up with support and to get a fix for all of us. I'll report on my progress as it comes.

    Please keep adding votes and comments if you're also affected by this issue!

    I also have a few questions for all of you, that I will pass on to support if necessary:

    1. When did you sign up for MTG Arena and first start playing?
    2. Which decks did you receive that are not in the current rotation?
    3. What days did you get these out-of-rotation decks?
    4. Did you get any cards from the in-rotation decks added to your collection. e.g. Elder Gargaroth from the Blue-Green deck. Decks and cards are listed here: https://draftsim.com/best-mtg-starter-decks/
    5. Have you completed the Colour Challenge? If so, what day did you complete it?

    Let's hope this gets sorted out soon! :)

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