Czanse#45893

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    Czanse#45893 commented  · 

    As of the latest update, this has gotten much worse. I'm lucky to get 2 games in before it crashes. It would be great to hear from someone at MTG Arena about efforts being made to fix this as it is basically unplayable and not worth spending time and especially money on right now.

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    Czanse#45893 commented  · 

    Hi Wizards_MS12#13154.

    I have reviewed your Technical Troubleshooting articles, checked my computer's capabilities (they're fine for MGT Arena), tried clean reboots (multiple times), reinstalling Arena (multiple times), and my graphics settings are already at Low. I've tried all of the above in conjunction with one another and after each update to Arena. None of it has done a whit of good.

    It is, of course, possible that I've not come across the Technical Troubleshooting article you'd recommend. If you want to point me at a specific article that addresses the issues I seem to be having, I'd be happy to take a look and give that advice a go.

    Thanks.

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    Czanse#45893 commented  · 

    I have also experience the same issues since at least the Zendikar update on my new iMac. I experience the same graphical glitches as linkdiddy#28023. It is particularly problematic in limited environments, not usally getting through even a single game before requiring a complete reboot of the computer. If the game hasn't lagged to the point of a loss, it will most likely freeze up immediately. It makes playing limited formats basically impossible. I'm trying again today, but to no avail.

    I am the Games Manager of a store and run our Magic events using Arena and EventLink. I would love to see this issue resolved. If someone at Wizards wants to reach out to me for live troubleshooting I believe you can find our info as my user ID should be linked to our store and I'd be more than happy to help.

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