MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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289 results found
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Face Jace
Face Jace Achievement isn't working on normal standard queue. I got him to 10 and it didn't work, then I got him to 13 on my 2nd try and still didn't give it to me.
I'm using Steam.I have not tried other modes besides standard
21 votes -
Third Riddle Not Giving reward
With the Third Riddle, i had gotten the answer correct typed it in to the "Redeem", and got "Redeem code successful" but got nothing.
26 votes -
jace empower
jace empowered to 10 not completing.
14 votes -
Hobbit Welcome Deck Duels Bug
Wins in the Hobbit Welcome Deck Event are not granting the promised card rewards. Clicking Claim button returns to home page instead of giving rewards. This bug is consistent on PC Steam version.
19 votes -
Yargle draft did not allow me to keep cards, as the event described
Yargle draft was advertised that we could keep pulled cards, but the cards did not transfer to my collection.
12 votes -
Bug report: Unable to resume Traditional Draft Reality Fracture event
Version: 2026.64.0.5943.1329972
- Steps to reproduce
Start a Traditional Draft Reality Fracture event.
Play one game in the event.
Leave the event (do not finish the draft run).
Wait a day or more.
Open the client and try to resume the same event.Platform MacBook Pro, macOS Tahoe 26.1
Actual results Resuming the event fails immediately with:
Network Error — Unable to join event. Please try again later.
This happens every time the event is resumed. It was reproduced yesterday and again today. The event was started about 3–4 days ago and one game was completed before the failure started.
Expected…
13 votes -
Traditional event events are broken.
I paid the entry fee and selected my deck, but hitting the orange play button just results in the “Unable to join event” error message. From perusing social media, it seems this is happening with Traditional Standard and with Traditional Draft at least.
13 votes -
traditional draft unable to play
I finished the draft portion of a reality fracture traditional draft, but am unable to play games. When I select play I get a network error unable to join event error, but I'm still able to play constructed games and limited games in other draft queues. I've tried reinstalling and restarting my router and dns settings but I still can't play any games in the event
14 votes -
traditional draft unable to join event
Traditional Draft unable to join event, please see error below, only type of event below.
12 votes -
Reality Fracture draft server issues
In the last Premier Draft the game failed to connect to the server multiple times showing "Waiting for server". This caused the second pack first pick to be auto picked (along with a few low impact picks late in pack 1).
User: TheNerdCheck
Format: Premiere Draft Reality Fracture
OS: Windows 11
Time: ~23:00 GMT+28 votes -
traditional draft on reality fracture not working Best of three cant play after draft is done
traditional draft on reality fracture not working Best of three cant play after draft is done the game say not avidevaball and say come back laterTraditional draft on reality fracture is not working. Best of three cannot play after the draft is done. The game says not available and advises coming back later.
11 votes -
Went Outside Achievement not triggering
The Went Outside achievement for attending an in-person event is not triggering. Also, the achievement for attending a Prerelease is not working. I have used the same email for both the companion app and wizards account, and nothing as happened. I play on Mac, and have tried logging in/out for troubleshooting so far.
7 votes -
17 votes
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The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.14 votes -
Stuck "Waiting for opponent"
Playing on PC with the standalone client (not Steam).
I paid 5000 gold for a Reality Fracture Quickdraft.
After drafting my cards, I tried to play a game, but after 20 minutes of "Waiting for opponent", the match didn't start.
I force quit the game.
I restarted the app but it loaded directly into "Waiting for opponent". It also said it was offline.
I tried loading the game on my Android phone but had the same result.
Starting the game just puts me into the "Waiting for opponent" screen.
Now I can't earn any of my daily rewards.8 votes -
face jace achievement
Just like other players reported, I've empowered Jace in a match against another player (timeless play) past 10, and didn't got the achievement.
the match was on my account and ended at around 22:00 GMT+1, i can't share anything else besides I'm on Android
11 votes -
Bug with Traditional Draft
I completed the traditional draft last night, when I went to go play my first game I got the network error in the screenshot below. I figured it might have been a client-wide issue so I tried booting up a standard game but to my surprise I was able to get in. I figured I had some time this morning to play a couple games but I received the same error this morning as well. I'm worried I'm going to lose my Arena draft token and that I'm not necessarily as available to complete some bo3 games this weekend.
10 votes -
Network Error on Traditional Standard Event
Hello.
I've started a traditional event, playing two games before the release of alchemy. After the release, it shows this network error, unable to join event, but I'm able to play normally in ranked and other modes/events.
10 votes -
Traditional Draft Network Error During Matchaking
I'm seeing a network error after finishing the draft portion during the traditional draft event. I created the log before repairing game files, and I'm still seeing the same issue.
10 votes -
Traditional Draft Network Error
I drafted a deck a few days ago, and when I tried to play a match today I received the following message after hitting the Play button: "Network Error. Unable to join event. Please try again later." This issue started after the scheduled maintenance on October 13 and still isn't fixed.
10 votes
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