MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Can't Edit Draft/Sealed Decks

    I there is no button to edit my deck in my AFR quick draft.

    1,377 votes

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    806 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unable to choose second pack: Jumpstart: Jump In!

    I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.

    On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.

    246 votes

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    112 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Incorrect number of card styles rewarded for Yawning Portal

    I have played in a number of the Yawning Portal Events, and twice when losing I only recieved 1 card style, despite the rewards showing I should have recieved 2. Ultimatly I am missing 2 card styles.

    268 votes

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    243 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Daily Wins Didn't Reset

    The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.

    306 votes

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    115 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. 194 votes

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    139 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    137 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot succesfully edit sealed deck

    After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'

    76 votes

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    32 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. Interface did not load after joining game (Mobile)

    333 votes

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    137 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sealed Midnight Hunt

    Can't open my deck at the Sealed Event page for Midnight Hunt to change my build.

    66 votes

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    28 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. innistrad sealed bug

    If you play Innistrad: Midnight Hunt sealed, you cannot edit the sealed deck. Deck Edit button was lost.

    53 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. sealed

    I cannot save, view, or edit my sealed deck after I finished deckbuilding.

    44 votes

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    16 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. Alchemy

    Can you not try and gouge historic players for every cent they have? It is completely possible to please people and make money you did it for twenty five years before secret lairs came out. Guess i will go play flesh and blood they seem to care about the players and it's more affordable.

    29 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Draft Win Not Counted

    Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.

    Platform: Windows 10
    Attaching game log and screenshot.

    19 votes

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    13 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crimson Vow sealed

    1. tried to play in the crimson vow sealed event. Bought the ticket, built the deck but was not able to start a match. Closed Arena for an hour. When I loaded i got prizes for 0-3 result.

    2. using PC - Windows

    3. lost 2000 gems

    4. I would like to get refund or entry token to play the event

    22 votes

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    11 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. 31 votes

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    9 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. 48 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tibalt avatar bugged out

    My Tibalt avatar is bugged out and when selected randomly shows another avatar in game.

    30 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Jump in event bug

    Hi. Can´t select pre-packet cards in the Jump in event.

    31 votes

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    2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. 24 votes

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    22 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wedding Crashers event lost entry

    I entered the wedding crashers event, which has now been removed from the game. I lost my 2000 gold entry fee as a result. I would appreciate a refund of that entry. Thank you.

    12 votes

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    10 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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