MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2729 results found
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win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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Log20231229_005854.log 32900 KB -
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Log20231027_144745.log 146 KB -
Player.log 2 KB -
スクリーンショット 2023-09-09 114601.png 32 KB -
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Screenshot 2023-08-06 120242.png 85 KB -
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Log20201012_191837.log 453 KB
244 votes -
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cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
52 votes -
30 votes
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Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.26 votes -
Draft loss bug
Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player
77 votes -
Midweek Magic Card Reward Display Bug
After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.
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Captura de pantalla 2023-11-01 101509.png 760 KB -
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no reward.png 1842 KB -
MWM.jpg 498 KB -
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MTGA bug report.png 1878 KB -
Log20231026_095128.log 30916 KB -
crash 2.png 1729 KB -
crash.png 1709 KB
99 votes -
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Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
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Capture d’écran 2023-10-15 191148.png 2989 KB -
Capture d’écran 2023-10-15 190734.png 2952 KB -
Screenshot_20231014_150928_Magic.jpg 964 KB -
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No rewards for quickdraft.png 2901 KB -
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imagem_2023-10-10_232304400.png 3014 KB -
Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
105 votes -
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Win recorded as loss
I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.
41 votes -
Not recibe experience
I am not receibing experience fron quest and daily wins since yesterday
16 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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DD49A54E-3CF4-4B0F-91CD-827A154DFE46.png 8981 KB -
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2023-04-18 10.41.29.805 - MTGA.jpg 397 KB -
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MTGAInstall.log 3 KB -
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Screenshot 2023-04-18 104408.png 1739 KB -
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daily.PNG 3141 KB -
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UTC_Log - 04-18-2023 12.46.21.log 3924 KB -
daily not working.PNG 3857 KB -
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Daily mission.png 3141 KB -
Bug..PNG 267 KB -
Log20230418_073107.log 2091 KB
285 votes -
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Starter Deck Duel
Despite winning 3 games in Starter Deck Duel mode with the Black and White deck it did not show up in my Starter Decks.
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missing2.jpg 315 KB -
MISSING.jpg 228 KB -
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23BC5339-9BB2-4EAA-BCD2-8BAA853B2A9D.png 5070 KB -
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Screenshot 2023-04-15 at 11.34.00.png 4981 KB -
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mtg bug 2.jpg 285 KB -
mtg bug.jpg 200 KB
326 votes -
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Jump in mission
There is a mission where you have to complete jump in 3 times, I did it once yesterday but after some time it went back to 0, the tokens are 1000g a piece I would very much like to finish the mission, thank you
52 votes -
15 votes
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Prairie Dog multiple activations don't work
I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3
24 votes -
Mastery Pass won't progress;stuck at level 31
My mastery pass is frozen at level 31. I completed two daily quests today, and I stopped gaining experience instead of progressing to level 32. I played several more games to get my daily win experience, and the bar is still stuck at 975 experience on level 31.
9 votes -
Mastery is not progressing
Mastery is not progressing.
Please check the two attached PNG files.
Number of wins has increased from 4 to 5.
But Exp is not increase. 950 to 950.10 votes -
Mastery XP not adding
I played 6 games this evening, winning four of them, and completed two daily quests while playing.
I should have received a total of 2100 XP for this:
4 x 250 for weekly wins
4 x 25 for daily wins
2 x 500 for completed questsHowever I only got credited with 275 XP, and therefore missing 1825 XP
9 votes -
Cannot sideboard between games 2 and 3 in the best of three standard event.
I cannot sideboard between games 2 and 3 during the best of three standard events. It shows my sideboard but does not add the cards to my deck when I select them. This issue is occurring on iOS and happens every time I have tried in multiple events, even when restarting the app during the bugged sideboarding time.
9 votes -
No xp given after completing daily mission
Completed daily yesterday and was given no xp. Logged in today to see if the server needed to catch up and still didn't get in. Was playing on PC when this happened
9 votes -
Jump in Event - stuck
I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing…8 votes
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