Rax Thrawn#80488

My feedback

  1. 4,460 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Rax Thrawn#80488 supported this idea  · 
    An error occurred while saving the comment
    Rax Thrawn#80488 commented  · 

    I'm getting black screen as well. Just happened to me today. Was working just fine and started a new match and all of a sudden, it froze. Shut down the MTG Arena on my Windows 10 systems and started it back up, but just got the black screen. Rebooted computer, and did a full uninstall and re-install from the latest version of the installer, and still getting black screen but you get the MTG Cursor and that is it. I tired running the app in compatibility mode with Windows 7 and Windows 8 as well as running with admin right, and always get the black screen. For those that got this issue not that long ago, I hope you all got it to eventually to work.

    Update: Looks like the server is being updated or something. Their status page shows Minor Service Outage. https://magicthegatheringarena.statuspage.io/ Hopefully this will all be fixed soon.

    Update2: I'm now at least seeing the MTG Arena background and it looks like it's trying to download updates. The status page still shows minor outage so just have to be patient and wait till they get it resolved. But it does look like things are changing so probably some progress.

    Update3: I'm not able to get on with my computer but I can tell their are still server issues. I was able to get into a short match before loosing server connection again on my PC. On my Android Tablet and phone, still haven't got it to work yet. Keeps trying to download updates and disconnects.

    Update4: Was probably down for about an hour maybe a little less. Looks like whatever server issues they were having, they were able to get it working again. Verified it's good on Mobile devices and on Windows 10 system.

Feedback and Knowledge Base