I just got kicked out of a paying Strixhaven premier draft (BO1) event as my third win was counted as a loss (went from 2-2 to 2-3 instead of 3-2). I would certainly hope that I at least get my gems back for the draft.
(Maybe) relevant facts:
-opponent conceded during the match after which the problem occured
-first four matches had been played during an earlier play session (around 00h-02h GMT+2 this morning) and I was just getting back on the game at 6pm.
- I can't capture the log file and/or find it on my computer - the "capture log" button doesn't give any feedback in the MTGA interface so I have no way of knowing if it does anything.
This is of course frustratingly annoying, fun and moneywise.
I just got kicked out of a paying Strixhaven premier draft (BO1) event as my third win was counted as a loss (went from 2-2 to 2-3 instead of 3-2). I would certainly hope that I at least get my gems back for the draft.
(Maybe) relevant facts:
-opponent conceded during the match after which the problem occured
-first four matches had been played during an earlier play session (around 00h-02h GMT+2 this morning) and I was just getting back on the game at 6pm.
- I can't capture the log file and/or find it on my computer - the "capture log" button doesn't give any feedback in the MTGA interface so I have no way of knowing if it does anything.
This is of course frustratingly annoying, fun and moneywise.