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Katzmann#89251

← Customer Feedback for Wizards of the Coast

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8 results found

  1. Companion app keeps kicking me out from the app during the event

    37 votes

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    19 comments  ·  Companion Feedback » Companion  ·  Admin →
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  2. Keeps asking me to update my name and erroring out

    46 votes

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    9 comments  ·  Companion Feedback » Crashes  ·  Admin →
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  3. Bug: Account won't stay logged in.

    45 votes

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    37 comments  ·  Companion Feedback » Companion  ·  Admin →
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  4. Freeze and crash of the general client user interface on PC following the September 12 update

    410 votes

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    222 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Katzmann#89251 commented  · 

    As Magic enthusiast and IT guy, I did really want to play and fix this. As some people already noted, the issue can sometimes be resolved when changing the graphic settings to low. Running the system in a Linux I was able to see the process which hangs up (logs attached). The issue is within the Shader, which tries to load an invalid image. For further help in debugging feel free to reach out to me... Maybe, just maybe Wizards of the Coast should not have fired so many people last year.

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    Katzmann#89251 commented  · 

    ]Just manageg to reproduce this bug by installing on a new separate Windows 11 machine. Funny thing is, it only works for me within a Lutris Linux environment.

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    Katzmann#89251 commented  · 

    Looking into the network traffic, it happens straight after calling the api.platform.wizards.com (like 2 ms). See attached wireshark log

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    Katzmann#89251 commented  · 

    The game feezes when I try to start a sealed event. This is a completely newly setup PC (yesterday) with *only* MTG Arend installed.

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  5. Stuck waiting for opponent

    88 votes

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    20 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  6. Obtained cards tagged as new but were already owned

    239 votes

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    45 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  7. Broken Logs in 2021.8.0.3855

    743 votes

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    70 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  8. draft deck missing

    123 votes

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    80 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Katzmann#89251 supported this idea  · 

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