Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. Companion App Crash Contining Hosted Draft

    Created a Booster Draft 8 players BO3 unlimited timing, app crashed immediately upon pressing continue after seeing draft seating. Uninstalled and reinstalled app, hard reboot on phone.

    4 votes

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    2 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error 412

    Every event for the past two weeks get this error . I’m unable to see matchup or seating . After the error the app freezes and I have to crash it .

    2 votes

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error 412

    Every event for the past two weeks get this error . I’m unable to see matchup or seating . After the error the app freezes and I have to crash it .

    2 votes

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  4. iOS Companion App crashes when trying to start draft event

    I was TO’ing a draft event today and tried to run two pods with the app. After starting the app and trying to continue past the seating arrangements, it will just crash. I had to think fast on my feet and found an online app I was able to use instead.

    That was a little unnerving as I was trying to deal with a good number of people and had to keep the event going.

    1 vote

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't type participants names on pixel 5

    When touching the text field to type a participant name, the keyboard quickly appears and disappear. It's impossible to register players. Happened on Google Pixel 5 phone.

    1 vote

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    1 comment  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
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