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Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.



Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

Issue Details

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31 results found

  1. Keeps asking me to update my name and erroring out

    Fix the app so you can log into it and not keep asking to update your name and erroring out.

    42 votes

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    7 comments  ·  Crashes  ·  Admin →
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  2. Companion keeps asking me to choose my display name and surname, also it keeps kicking me out and force me to log in again

    38 votes

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    3 comments  ·  Crashes  ·  Admin →
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  3. Sideboard Companion Bug

    When sideboarding in cards that don't meet a companion's conditions (a double pip blue or red spell with Jegantha for instance), you have to manually remove your companion from the companion slot. Otherwise the screen will refresh and you will be locked out of sideboarding for the rest of the match.

    Previous to Bloomburrow, a warning message would display when SBing in cards that didn't meet a companion's conditions, but would allow you to proceed with the companion automatically getting moved to the sideboard.

    2 votes

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    2 comments  ·  Crashes  ·  Admin →
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  4. Life total starting at 40

    Is anyone else's companion app consistently starting at 40 during fnm or other sanctioned events (not during the free play life counter, I know how to change that)

    I've reinstalled seven times

    16 votes

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    4 comments  ·  Crashes  ·  Admin →
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    1 vote

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    1 vote

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  17. Game crashes for multiple reasons

    It crashes when clicking on the "packs" tab, when clicking on the "premium draft" tab and also when putting the cursor above the daily missions. I've tried to uninstall-reinstall the game via steam and also through the mtga website. I've also performed a clean boot but nothing has worked so far.

    1 vote

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  18. Make app functional

    Every prerelease tournament I play in the app doesn’t show pairings and doesn’t let you back in the event from the Home Screen. It says it’s experiencing issues and you can’t report round results. If we are forced to use this app for organized play, can you just make it function for its purpose

    3 votes

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    1 comment  ·  Crashes  ·  Admin →
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  19. Qualifier Play-In error

    3 votes

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  20. Card graphic

    In a premier draft game of Outlaws at Thunder Junction, I experienced a bug where the graphics of my cards didn't load.

    1 vote

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