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Kythlyn#18766

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  1. Seal Product Codes Should Not Expire

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    10 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Kythlyn#18766 commented  · 

    It's pretty much unacceptable that these codes expire. Wizards of the Coast has built its entire business on products that continue to have value long beyond their shelf life. The company is fully aware that a market continues to exists perpetually for all of its products, which helps their bottom line by keeping people interested in the hobby. Furthermore, these products can remain on retail shelves for years, and well beyond the expiration dates of the included codes. What's happening here is tantamount to false advertising. If you sell a product to a customer--who picks it up on a store shelf--and that product says it includes a piece of content, there is no excuse for that content having expired or being unredeemable.

    I strongly suggest that all expired codes be reactivated immediately and that all future codes issued for new products be issued without expiration dates.

    I am incredibly disappointed in a recent purchase because the code was expired, and I did not find that out until the product was opened and nonrefundable.

    Please, WotC, fix this.

    Kythlyn#18766 supported this idea  · 

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