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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2867 results found

  1. Touch screen not functional after update

    touch screen does not work for many people after the update

    473 votes

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  2. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    470 votes

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  3. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    87 votes

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  4. Smart priority stop after opponent's Faerie Mastermind resolving

    If I cast a card draw spell and the opponent responds with Faerie Mastermind, it would be preferable if the game auto-stopped for my priority after the Mastermind resolves (if I have something I can cast/activate). Normally, the game doesn't give a player priority if the top object in the stack is controlled by them, but in this case it's important to be able to cast a removal spell before letting the card draw spell resolve.

    Otherwise, people should activate full control/use a manual phase stop just in case whenever they cast a card draw spell (with castable removal in…

    44 votes

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  5. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    539 votes

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  6. Missing starter decks

    Missing starter decks
    I can not get all the starter decks and no mission available for the starter decks

    38 votes

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  7. No "Land" button in deck creation

    The "land" button gives you Battles instead. Found this in a March of the Machine Premier draft. I have no way of adding land's unless I allow the deck to give me automatic lands, but I prefer to use full art lands which I can no longer select.

    8 votes

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  8. android app wont download all data and hangs due to sdcard as main storage

    game wont download complete data (3rd package) and hangs at 984kb not starting ever. fresh install and reinstall does not help. main storage is sdcard and this is the only app that doesnt support that. change to main storage not possible since other apps will stop workingß

    1 vote

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  9. rusko

    Please ban or rebalance Rusko. He's obnoxious and absolutely everywhere in Historic Brawl.

    15 votes

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  10. Poison mechanic in All will be one

    The poison mechanic as handled in the new set is plain idiotic.
    Things made sense when poison was attached to creatures only; one had to work their way around the opponents' defenses and was rewarded with a faster kill timer which could not be healed back up.

    But now we are firing off poison counters for two-mana-spells with solid other effects attached?

    What's with this "Throwing around cheap cards until either player is dead before turn 6" mindset? Does MtG really need to so desperately ape other card games with ever shorter match duration?

    And who in his right mind…

    8 votes

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  11. My lane cards don’t show up in deck builder after new update

    I cannot access my lane cards after the newest update, it just shows me the new “battle” cards.

    7 votes

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  12. Permanents moving around

    It is irritating as **** that permaments move around the battlefield as they are chosen, assigned as blocker, assigned as attacker and targeted by abilities. I have several times missclicked and even cast combatspells on the wrong creature because it is in the location another one was one click before. It should be in the interest of the game designers to make it as intuitive as possible and all this moving needlessly around is not...

    7 votes

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  13. Mark riddick lands

    The Mark Riddick phyerxian full art lands become lands with borders with the latest patch. Can you please fix this. I bought this lands because it was full art. not with borders!

    Thank you

    7 votes

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  14. Alchemy and historic

    Alchemy as a format isn’t an issue but the rebalanced cards is a huge issue for historic. You originally promised me that all my old standard cards would have a home in historic but now those same powerful cards might not even be playable in historic. I’m not asking you to remove this. Instead please add pioneer ASAP so my “paper” version from start date decks can still be played in an eternal format on arena

    198 votes

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  15. Alchemy

    Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…

    186 votes

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  16. Add Alchemy as a separate thing

    Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.

    Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.

    There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.

    I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…

    177 votes

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  17. 1 vote

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  18. Abilities are not activating after Kaito shizuki -7 emblem is added

    I activated the -7 emblem, added Moonsnare specialist to the battlefield, and Moo snare specialist’s ability didn’t activate (I couldn’t return a target creature to the owner’s hand). I retried this by ninjitsu ing the card, same result. See video.

    2 votes

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  19. Arcane Bombardment Ban it!

    Ban Arcane Bombardment! Ruins a match every single time an opponent gets it. It's ridiculously over powered.

    24 votes

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  20. In need of a more engaging support in this forum

    I was directed here by email customer support in hopes of fixing my issues. I was assured support is involved in here.
    Several posts have been made for different issues. I have no idea if any of them have even been read. One had a staff member respond with a template "check our troubleshooting page!". Once I replied that I jumped through the hoops, the individual took their post down. I will give credit where credits's due, one of my issues got resolved. The staff handling of issues on here seems highly unprofessional, but the community in here does a…

    1 vote

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