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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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193 results found

  1. Full screen setting does not save for wide screen monitor

    Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.

    14 votes

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  2. Rigged Arena

    What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…

    10 votes

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  3. Free Foundations Phantom Draft rewaed

    I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.

    8 votes

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  4. Don & Raph, Mad Science

    Don & Raph, Mad Science
    This card isn't recognizing and applying affinity for artifacts and will skip your phases.

    13 votes

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  5. ALGORITHM NEEDS TO GO AWAY

    GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.

    10 votes

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  6. Freezing Gameplay

    Game simply freezes during game. I've played for over a year online and no huge issues. Last week games began freezing. Always when I activate a map token, but sometimes after attacking, sometimes I can't click to pass on a move made by opponent, and so many other scenarios. Then the timer runs out despite me clicking to move on or choose blockers, or anything. I can see my opponents sending messages. The app keeps sending me requests to take action, despite clicking to take action to no avail. I have submitted logs and requested to repair files probably 100…

    13 votes

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  7. Brawl matchmaking (if not ranked, score the decks)

    Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…

    9 votes

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  8. Game keeps crashing when i activate lander tokens (android)

    Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can…

    10 votes

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  9. Modern Format

    It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.

    This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…

    7 votes

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  10. Transmogrant's Crown equipment

    Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.

    6 votes

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  11. Midweek Magic: Chromatic Star... Could be awesome, but not :(

    The Midweek Magic event should make a Chromatic Star every single upkeep. It's an event, it should be whacky and crazy. It would enable large amounts of mana-fixing, 5 color decks, and lots of artifact shenanigans. As it stands it's basically just Standard with a very minor modification.

    3 votes

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  12. Sparky for Brawl

    PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.

    7 votes

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  13. first of please make a format free of alchemy cards and many other ideas.

    1. First of please make a format free of alchemy cards, i dont care if i have to wait 1hr between games, those cards are the most broken, bad design and toxic play patterns.
    2. Ban or restrict strip mine and give us wasteland, there is a reason its ban or restricted in every other format. it leavs no counter play and no agency.
    3. pay a closer eye to current legacy meta when adding card to the pool, for example since Sewer-veillance Cam was printed a new deck with goblin welder has emerged. or add aluren the new hotness in show and…
    4 votes

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  14. Loop detector

    When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…

    3 votes

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  15. Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum

    1. Give us the steps to reproduce the bug

    enter midweek magic: historic pauper event
    create a new deck
    set filter to colorless
    choose springleaf drum (Lorwyn Eclipsed uncommon)
    craft additional copies of springleaf drum

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC
    Android

    1. Enter the actual results you’re experiencing

    message states not enough common wildcards

    1. Enter the expected results of the feature

    consume uncommon wildcards or
    do not allow uncommon card in pauper event such as springleaf drum

    1.   Add any relevant screenshots/videos
      
    2.   If you found a workaround, please add workaround steps.
      

      tried to add uncommon wildcards…

    2 votes

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  16. add the ability to add opponents to a "no play again" list

    While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.

    3 votes

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  17. Brawl matchmaking

    is atrocious, do something different, whatever you're doing now is the opposite of fun

    3 votes

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  18. Brawl mode without Perpetual and Conjure

    Can we get a brawl mode that doesn't include cards that are arena only printed? Playing against decks that just abuse perpetual and conjuring mechanics when I never use them it tough. It's purely out of choice just because I prefer paper magic and play arena when I can't, but getting my commander perpetually altered for the rest of the game kind of defeats the purpose of him being my commander, no? And conjuring cards are basically just free tutors and "a deck can have any number of" over and over again in a cheesy manner. I'd just prefer to…

    3 votes

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  19. product

    ranked brawl is impossible to play at my standard rank. I dont have 99 mythics and rares like everyone else seems to have. Honestly a terrible idea making them a combined rank.

    2 votes

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  20. Game unplayable, freezes constantly

    Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug.…

    5 votes

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MTG Arena Bugs & Product Suggestions

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