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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1740 results found

  1. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    888 votes
    311 comments  ·  Product Suggestion  ·  Admin →
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  2. Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites

    It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.

    https://games.multimediallc.com/ (link is 100% safe for work)

    Some other noteworthy games that are on their database of approved games by their respective developers include:

    League Of Legends
    Rust
    VALORANT
    Cult Of The Lamb
    Serious Sam
    Return To Monkey Island
    Hotline Miami
    Enter The Gungeon

    You can search for these and other games that are permitted on their website if you need to verify that they are valid.

    Whether just streaming…

    41 votes
    5 comments  ·  Product Suggestion  ·  Admin →
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  3. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日（日本時間）から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    44 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  4. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    46 votes
    9 comments  ·  Product Suggestion  ·  Admin →
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  5. BUG: Exhaust Abilities may be used infinitely during opponent turns

    Exhaust abilities can be activated any number of times during opponent turns. No Elvish Refueler was on board when I encountered this bug

    How to reproduce:
    1. Play any card with the Exhaust ability - I used Stampeding Scurryfoot to produce the bug
    2. Activate an Exhaust ability during your turn
    3. Activate the same Exhaust ability during opponent's turn
    4. Repeat.

    Platform is PC

    Actual results: Able to activate Exhaust ability as many times as I have mana to pay for during opponent turn.

    Results should be that the Exhaust ability cannot be activated during opponent's turn. The ability…

    14 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  6. Starfield of Nyx turns itsself into a creature when the card says "Other" enchantments

    Starfield of nyx is not supposed to turn itself into a 5/5 enchantment creature, but it does.
    I have posted a screenshot of this
    (This bug made me lose the game btw!)

    16 votes
    8 comments  ·  Product Suggestion  ·  Admin →
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  7. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    211 votes
    37 comments  ·  Product Suggestion  ·  Admin →
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  8. Mastery Pass reward

    Did not receive DSK mastery pass level 32 reward

    25 votes
    6 comments  ·  Product Suggestion  ·  Admin →
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  9. win wasnt recorded

    Win wasn't recorded - I won and neither a win nor a loss was recorded.

    17 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  10. psychic frog horizon hideaway event

    Suggestion for the horizon hideaway event
    Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me

    34 votes
    16 comments  ·  Product Suggestion  ·  Admin →
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  11. Länder aus Booster werden nicht im Tresor aufgerechnet

    Die neuen Länder aus Grundstein werden nicht im Tresor aufgerechnet wenn eine 5. Karte im Booster erscheint.

    Dies ist mir jetzt schon mehrmals aufgefallen

    13.11.24 ca. 15:30 Schweizer Zeit: Karte Erblühender Sand
    13.11.24 ca. 18:55 Schweizer Zeit: Karte Sturzbachklippen
    13.11.24 ca. 18:55 Schweizer Zeit: Karte Erblühender Sand
    25.11.24 ca. 22:30 Schweizer Zeit: Karte Windgepeitschte Felswand

    Bitte Fehler beheben und den Tresor richtig stellen, danke

    1 vote
    15 comments  ·  Product Suggestion  ·  Admin →
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  12. Ban starscape cleric, Bloodthirsty conqueror, Bloodletter of Aclazotz, and Enduring Tenacity

    These cards enable instant win combos. Instant win combos are just bad game design.

    8 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  13. Network Error　ネットワークエラー

    I have been unable to log in to the desktop version of the site for 3 days since about October 23, 2024 (UTC+9:00) due to a network error. My internet provider is “nuro” from Japan. i can log in on the iOS version by connecting from an LTE line.
    Checking X, it seems there are others who can't connect from “nuro”.

    2024年10月23日(UTC+9:00)ごろから3日間に渡りデスクトップ版でネットワークエラーが発生してログインができません。インターネットプロバイダは日本の "nuro" を使用しています。iOS版ではLTE回線から接続するとログインできます。
    Xを確認すると、他にも "nuro" から接続できない人がいるようです。

    15 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  14. Bloodthirsty Conqueror Combo should be weakened.

    Bloodthirsty Conqueror Combo should be weakened.

    Bloodthirsty Conqueror Combo has too simple combo parts.
    A simple mono black deck with a ridiculous amount of removal and interference and a combo at the end is all it takes to make it.

    What's the fun in that? It should only be allowed in the lower environment.

    I know Vito, Thorn of the Dusk Rose, but releasing this along with removal-resistant cards like Enduring Tenacity and Starscape Cleric that are hard to deal with in a single card is a weird balance of power.
    It's strange that all the cards in black these…

    12 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  15. Party of none

    Hey Wizards I was attempting to complete the achievement Party of None and I did not receive it despite the fact I technically won the game without casting a creature. My opponent conceded the match after I used thran temporal gateway to put my Nicol Bolas God-Pharaoh in play and used his first ability which exiled overwhelming splendor. If the point of the achievement is to win using an alt win con I just think the wording should be updated for clarity. I have the ability to do this using my same brew so I will attempt it and see…

    5 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  16. I stop playing mtg arena till you don't re-equilibrate the mono red power (for ex. banning leyline of resonance)

    Balanced Gameplay was already near impossible versus mono red, adding "leyline of resonance" and "turn inside out" is ruining your game. I stop play it. It was nice to play, now it's only frustrating.
    If you don't consider to do anything, well then consider to have a player less.
    Best Regards.

    16 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  17. Problems on pc

    I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
    The game would freeze and crash, preventing me from entering the menus or playing the game...

    18 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  18. Ban Leyline of Resonance

    Ban the card and fire whoever came up with the card design. This card is absolute proof that there is NO thought process behind the design team. Look at the state of mono red. Slickshot Show-off, Emberheart Challenger, HEARTFIRE HERO. Absolute insanity that anyone still even tries to play ranked. TURN 2 WIN IN STANDARD???????????

    15 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  19. shuffler Rigged

    Plz fix your shuffler. Its not funny anymore. last month I was diamond 3. now I stuck in Platinum with the literally same deck. worse than that I lose 10 games in a row. Thats not normal. plz fix it. or open your algorithm to proof that your shuffler is fixed. but thank you. now i want to play neither alchemy nor draft or something else anymore. really really thank you.

    11 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  20. New Avatar from Aetherdrift

    I am enjoying Aetherdrift very much but I am disappointed by the lack of new avatars! Previous sets had so many avatars but so far the only avatar I find from DFT is Chandra. And I like her a lot but where is Sita Varma or Loot? Where is Pia or Daretti? I am missing them

    5 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues