Avataras83#15747
My feedback
2 results found
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network error - unable to get collection
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Zrzut ekranu (667).png 34 KB -
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UTC_Log - 09-08-2023 11.22.37.log 411 KB -
Screenshot_20230701_152901_Magic.jpg 82 KB -
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Screenshot_2023-04-23-21-02-44-390_com.wizards.mtga.jpg 84 KB -
MTG Arena error.png 8 KB -
mtga network error unable to get collection.png 65 KB -
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Screenshot 2023-02-07 at 22.32.13.png 31 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
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Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
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453 votesAn error occurred while saving the comment An error occurred while saving the comment Avataras83#15747
commented
The first level support sucks
I work as admin in a mid size sales company (800 persons).
I actually cannot login with my main account (**********@g*****.com)
1. it's loading some time and ends in an black screen.
2. It's loading some time and gives a failure "Collection could not be loaded"
3. on android same problemson the same PC - with my second "testing" account (*******@h*****.com) i can connect and play without problems!
So the Problem is with my main account - please check if there is something not working correctly! The last i made was buying a card sleeve.
I tried on the same computer another login (other account) and it works. If i try my main account - it crashes.I see no Hardware/Software Issues when another account (on same computer) works without Problems!
I see no Internet Connection Issues when another accounts works without Problems (2 Computers, 2 Smartphones)So it's time to give the Problem to Professionals and not to "standard support - copy and paste" mailers!
- my tickets... with standard answers - check hardware... try new driver updates, internet connection blah... so your 1st level support sucks - they dont read what i tried and wrote!
I think there may be Database Issues or server Issues. something in the account is broken - the last thing i bougt was a card sleeve - 2 hrs later the game did not work again!
I'm playing since the closed beta time.Avataras83#15747
supported this idea
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2 votes
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The first level support is horrible
I work as admin in a mid size sales company (800 persons).
I actually cannot login with my main account (**********@g*****.com)
1. it's loading some time and ends in an black screen.
2. It's loading some time and gives a failure "Collection could not be loaded"
3. on android same problems
on the same PC - with my second "testing" account (*******@h*****.com) i can connect and play without problems!
So the Problem is with my main account - please check if there is something not working correctly! The last i made was buying a card sleeve.
I tried on the same computer another login (other account) and it works. If i try my main account - it crashes.
I see no Hardware/Software Issues when another account (on same computer) works without Problems!
I see no Internet Connection Issues when another accounts works without Problems (2 Computers, 2 Smartphones)
So it's time to give the Problem to Professionals and not to "standard support - copy and paste" mailers!
- my tickets... with standard answers - check hardware... try new driver updates, internet connection blah... so your 1st level support dont read what i tried and wrote!
I think there may be Database Issues or server Issues. something in the account is broken - the last thing i bougt was a card sleeve - 2 hrs later the game did not work again!
I'm playing since the closed beta time.