Skip to content

Jibs#77301

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. network error - unable to get collection

    522 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    332 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jibs#77301 commented  · 

    Again today, after a midweek event game.

    An error occurred while saving the comment
    Jibs#77301 commented  · 

    I met the "Unable to get collection issue" screen during a quick draft game, that made me loose my quick draft game. I met the same issue one day before (previous sunday) and was unable to connect to the game for the day.
    I could connect yesterday and play a few game, but during my last match, the game begin to be slow, i saw the timer bar displayed while i was desperatly trying to do actions, then i got log out. No internet issue because i could start a youtube video in the meantime. Then after that unable to log until this morning with the message "Unable to get collection again".
    I love this game, but a problem that could happen at any time and make me unable to play for the rest of the day is kind of frustrating.
    No issues on mobile device if connected to mobile network, same issue connected to Wifi. I live in France.

    Jibs#77301 supported this idea  · 

Feedback and Knowledge Base

(thinking…)