This was happening to me as well. I'm pretty new and this was my first draft. I was pitted against people 4-5 brackets above me, making it not remotely worth it. Support seems to think this is 'working as intended'. This needs to be seriously adjusted.
Even if the wait time is long, we shouldn't be against people more than say, 2 steps above. If there's a lack of players, if it's going to try and force a match it should give us some options.
1) Could let us know the wait is long and if we'd like to wait.
2) Could offer us a loss-free match against a much higher ranked opponent so they aren't waiting.
At this point it feels more like it's purposefully doing this to keep higher paying/more seasoned players placated while just burning through newer players.
This was happening to me as well. I'm pretty new and this was my first draft. I was pitted against people 4-5 brackets above me, making it not remotely worth it. Support seems to think this is 'working as intended'. This needs to be seriously adjusted.
Even if the wait time is long, we shouldn't be against people more than say, 2 steps above. If there's a lack of players, if it's going to try and force a match it should give us some options.
1) Could let us know the wait is long and if we'd like to wait.
2) Could offer us a loss-free match against a much higher ranked opponent so they aren't waiting.
At this point it feels more like it's purposefully doing this to keep higher paying/more seasoned players placated while just burning through newer players.