JustForFun#25869

← Customer Feedback for Wizards of the Coast

My feedback

2 results found

  1. Missing emotes, pets and avatars in profile

    14 votes
    5 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    JustForFun#25869 commented  · 

    Same issue here, I deleted the folder mentioned by Ghingo#69028 on my Windows 11 installation without success. For Windows 11, I use the MTGA client directly; my region is Germany.

    I also tried the Steam version on Linux Mint, but the issue persists.
    Attached you can find the log from my linux-steam installation.

    BTW in Linux Mint you find the TEMP folder here:

    /home/[USERNAME]/.steam/debian-installation/steamapps/compatdata/2141910/pfx/drive_c/users/steamuser/AppData/LocalLow/Wizards Of The Coas

    AND here:

    /home/[USERNAME]/.steam/debian-installation/steamapps/compatdata/2141910/pfx/drive_c/users/steamuser/Temp/Wizards Of The Coast

    JustForFun#25869 supported this idea  · 

  2. network error - unable to get collection

    521 votes
    331 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?
    JustForFun#25869 supported this idea  · 
    An error occurred while saving the comment
    JustForFun#25869 commented  · 

    Hello everyone,

    I'm playing this game regularly since 2018 (100% f2p). In the last three years or so, this problem re-occured again and again! Mostly around the time a new deck comes out or the related update just has hit.
    And yesterday evening, it started again!
    Sadly, the technical troubleshooting section does not help, nor does google.

    This time, I tied the Steam version via Linux Mint. Then switched to Windows 10 with the Arena Launcher.
    With both ways, I ran into the same issue.

    => With mobile via WLAN, connected to the same router it has worked today!!

    Please fix this!!! If I wouldn't have been able to purchase the season pass today, it would be gone and I would have stopped with Magic Arena forever. Arena has gotten more of a duty than being fun!

    BTW: Usually, after around 1-2 weeks the problem magically disappears. I'm from Germany.

Feedback and Knowledge Base

(thinking…)