Skip to content

mfries43#06880

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Freeze and crash of the general client user interface on PC following the September 12 update

    476 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    492 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    mfries43#06880 commented  · 

    Okay folks, I have an update for you PC players that are running Windows 11 64 Pro. This may apply to any PC users running Windows 11. But this is what I found out that stopped my client and trackers from loading. This is the same email response I just sent into MTG Support via email.. Hope this helps!!

    Jeff!!!
    So I have great news!  I have eliminated what has stopped the client launch and also blocked the Protracker as well as the Overwolf Aetherhub Tracker!
    So I am on Windows 11 64bit PRO version.  So the feature that needs to be shut off will be the SMB Direct Feature.  This is an RDMA filesharing 3.x feature, which I believe  has been triggering a halt with having defender and firewalls running.
    The MTGA client and the trackers have been properly port forwarded through the firewall, but I feel that this remote file sharing feature is the main cause!  I am posting the same results in the community forum!
    Thank you!
    Mike Fries

    mfries43#06880 supported this idea  · 
    An error occurred while saving the comment
    mfries43#06880 commented  · 

    Mine is not loading no mayter what I try. Trackers, no trackers, mod graphics, fresh install....antivirus, defender, firewalls off...nothing

Feedback and Knowledge Base

(thinking…)