blademaster0182#34056

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  1. Black screen on match start

    4,650 votes
    4078 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    blademaster0182#34056 commented  · 

    I am also having this issue. It has been ongoing since the Sept 4th update. I was crashing every 3 or so games, often as I entered a match or as something was resolving. I opened a ticket with support (ticket ID #851729). They had me perform a number of steps and ultimately sent this up to the devs. They told me to submit future issues here.

    I was able to suffer through the issues by restarting after my third game. I however could not play on my main profile as I was stuck in a "Checking for Updates" loop. Playing on a new profile was the only workaround that worked.

    After the Sept 26th update, the crashing has increased. I now crash every game, often as I'm joining. If not, then it will crash in the middle of the match. I did a clean uninstall, per the instructions given to me in my ticket and I used Revo Uninstaller to do it (also recommended by WotC support). This did not resolve the issue.

    Since this issue has started, I have taken every step outlined in the support ticket multiple times. I have also wiped and rebuilt my computer with a fresh installation of Windows 10. Nothing has helped.

    Please let me know if there any logs you need from me.

    blademaster0182#34056 supported this idea  · 

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