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Prof. Moriarty#09890

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    Prof. Moriarty#09890 commented  · 

    Addendum to my previous comment: After getting into the Store indirectly (by selecting an Avatar that I do not own under the "Select Avatar" option of "Profile" and then clicking on the "Store" button), I was able to view all of the Store tabs *except* the "Featured" tab. When I clicked on the "Featured" tab, Arena hung indefinitely just as if I had hit the "Store" tab from the main screen. Since normally when you click the "Store" tab from the main screen you start in the "Featured" sub-tab of the store, it appears that the bug is specific to the Featured tab, presumably a problem going back to the server to find out what is Featured.

    Good luck debugging, devs. That's a helluva lot of clues as to where the problem is!

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    Prof. Moriarty#09890 commented  · 

    I noticed something that might help the devs debug this problem (which seems to be common and longstanding, so I hope there is a dev assigned to fix it).

    When I click the "Store" tab at the top of the Arena window, the game locks up, similar to what others have reported. However, if inside the Profile section I click "Change Avatar" and select an avatar that I do not have and then click the offered "Store" button, the game successfully pops up the Store! I repeated this experiment several times and this path worked consistently (whereas clicking the "Store" tab at the top consistently causes my game to hang and I need to forcibly close and restart).

    Prof. Moriarty#09890 supported this idea  · 

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