Skip to content

Kurtster112358#78660

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Black screen on match start

    4,654 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4078 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Kurtster112358#78660 commented  · 

    Black screen still. Please see the attached game log.

    An error occurred while saving the comment
    Kurtster112358#78660 commented  · 

    Has WOTC posted anything here as an acknowledgement that the issue is still occurring? I still have a black screen. I feel like these comments are being ignored.

    An error occurred while saving the comment
    Kurtster112358#78660 commented  · 

    I am still continuing to have the black screen. Your IT department needs to get their act together. Coming from IT myself, people would lose their jobs over this especially when this seems to be a consistent issue when new releases are added to Arena. An outage like this for as long as it has been is uncalled for. Maybe WOTC should direct some of their focus more on deploying their product with low or zero defects over printing more Secret Lair drops.

Feedback and Knowledge Base

(thinking…)