CadarKerith#45869
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1 voteCadarKerith#45869
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Black screen on match start
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4,644 votesAn error occurred while saving the comment An error occurred while saving the comment CadarKerith#45869
commented
(Game Crashing) Hola, En el evento de Draft de M21 perdí todas las partidas debido a que el juego se cierra antes del 4 turno y no permite entrar de nuevo hasta que ya la partida está perdida. en partidas Estandar Clasificatorias sucede lo mismo en turnos al azar. arreglen este inconveniente por favor.no he podido completar ni una sola partida del draft y he perdido ya mucho oro. Gracias por su respuesta.
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![IMG-20200625-WA0050[1].jpeg 1196 KB](/assets/221430715/IMG-20200625-WA0050%5B1%5D.jpeg){kind=link}
Hello, recently, the game has crashed with the black screen bug several times. This problem started to happen after yesterday's update. My PC meets the game requirements by far and it is updated with the latest version of Windows 10. Also, I used the Wizards client to instal the game (is not instaled by any third party like Epic Store). Yesterday, after the update, I decided to play a M21 booster draft, but lost three games in a row due the bug. I have reported this problem several times and followed the proposed recommendations for the solution, but it persists, even playing normal or ranked games, and also, in 70% of the matches, the game just freezes in the first turn and it doesn't allow me to enter again until the match is ended.
I hope you can give me any additional advice and recommendations to solve this issue.