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Bergles#08963

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  1. Black screen on match start

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    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Bergles#08963 commented  · 

    oddly enough, the Unity Player crash did not happen once for me after the update. I guess they broke a lot more things by fixing that one issue...

    before the update I would get a crash (with quick Unity error message) once per game, and I wasn't able to go to the mastery tree. Today I was able to do it all with no issue. Played 3 drafts without issue... knock on wood!

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    Bergles#08963 commented  · 

    dear Wizards_MS14#29616,
    thanks for the slap in the face - we ask for a real answer instead of the normal copy/paste and we yet again get the standard response. This confirms that WOTC does not consider this issue a priority. Thank you for clarifying that.

    I refuse to fill out yet another form, send yet another series of crash logs until someone actually responds. It is clear that WOTC does not know how to use the UnityPlayer DLL or how to troubleshoot it.

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    Bergles#08963 commented  · 

    dear Wizards_MS12#13154,
    we have all done this - many times in some cases. I have provided many logs from MTGA and Windows. It is frustrating to have a copy/pasted response from WOTC on this issue. This sends the message that this issue is not understood, nor is there any priority or concern given to it.

    The game has basically become unplayable for me and many others. An actual response on this issue would be greatly appreciated.

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    Bergles#08963 commented  · 

    Same issue here. Unity Player DLL crash about once a game. Clicking on "Mastery" usually crashes the program. If I do see the Mastery Tree, trying to redeem orbs will crash it.

    Really getting sick of this...

    Bergles#08963 supported this idea  · 

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