Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1012 results found

  1. Emotes Are Too Niche And Impolite

    Every time I try to say “good game” at the end of a match or “wow” when my opponent has a sweet card, the emote it sends is something inappropriate for the context and it reads like i’m being a jerk. “We’ll deserved!” is a terrible thing to say when my opponent scoops to lethal but it was a good match. “That’s more like it!” is totally patronizing. If gamers want to be sassy they will find a way to do it with any kind of emotes whatever. But it’s impossible to have good sportsmanship with jerky emotes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Lost key

    I had an unused Key and then I got another one by accumulating influence. It showed me getting the Key but it’s nowhere to be found. Really sad about losing access to another Spellslinger.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Lightning Helix

    When trying to target with lightning helix, the game freezes. It only resumes play when your turn timer runs out, at which point it does trigger the lightning helix effect, but you've lost the rest of your turn.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Umable to Act on Own Turn

    Opponent (Chandra) would end their turn, the turn would switch to me (Domri), I would draw a card, but then it would show as "Their Turn" and I was unable to perform any actions. I could not play any cards (despite having the mana) and could only emote. The timer would tick down and change the "Their Turn" to red and then switch back to the Chandra's turn without letting me do anything. This happened twice in one match, with me just conceding the second time it occurred.

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Mage mirror did not generate any cards in a match vs Teferi

    Mage mirror did not generate any cards in a match vs Teferi
    I was Ashiok, i got mage mirror and used it immediately, it did not generate a card. i used it again several turns later and it still did not generate any cards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Tutorial Hangs Up

    I have installed this new game, but it seems it doesn't work properly, I did the intro battle and at the end of it it just stayed on the battle screen without moving forward.

    I then force closed the app and upon relaunching it, it moved on to unlocking Chandra and the first practice duel, and again at the end of it it would not move forward but just stay endlessly on the battle screen.

    As such, the game seems unplayable.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Lost randomly to Kiora when winning

    Was about to win ashiok vs kiora, it was my turn and then I randomly lost before my draw step, but I had plenty of cards left in my deck and the opponent was at 8 life with a bunch of nightmare stacks in their deck.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Game bugs out after beating opponent

    I I had posted about the Gideon bug but it's so far worked for every single AI combat so far in the tutorial.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Unable to play after beating Gideon

    For both scripted fights against Gideon, during the opening scene and during training, after Chandra blasts Gideon the game will not move forward until after I've closed the game and reopen it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Game stop at match end

    At the end of the match the game stop. No way to exit the battlefield

    57 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Crash on Match Start

    Greetings, so i started playing the game today andar every single match icon play including the tutorial ones, when i win the crash and I Need to close the game and open again so i can continue to play the game.
    I'm using a Redmi note 8T but i believe that 's not the cause of the problem

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. BUG: opponent got a second turn/ battle phase after running out the clock

    I am in the Opening Ceremonies event if this has anything to do with this bug.
    My opponent attacked with 3 monsters, one of which being a proc'd Reflective Golem, I blocked and destroyed them all. On my opponent's main phase 2 they placed another reflective golem and we just sat while the timer said it was still my opponent's turn. When their timer finally ran out, somehow, they were back on main phase 1, dropped another monster and attacked with the reflective golem in what appeared to be one long turn with 2 battle phases

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bug: Game pauses music even when muted

    I am connected via Apple CarPlay. Every single audio setting is muted. The game still pauses whatever music I am listening to.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Not Compatible with Phone

    Game not compatible with my phone

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Couldn't open booster, it's gone

    Want able to open a booster pack. Then it was gone. Couldn't see any new cards in list.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Relentless causes crash

    In a number of games today when my opponent gained relentless on a creature which doesn’t normally have that trait and that creature died I get an error message. Then my deck and my opponents deck both disappear. If I close the app and reopen/rejoin the match everything is fine. But it takes so long to run that fix I often loose a turn. I’m on an iPhone 12 Pro Max OS 15.4.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Since last update, I my spellslinger ands my 40keys?

    Last update was devastating. I lost my rank, my spellslinger and my 40 accumulated keys... What's happened?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Cursed winrate or intentionally programmed

    Hello,

    Im tired about this game.
    Im feeling cursed in this game.
    Im thinking devs are intentionally programmed the game to make me loose every second day.
    I explain : day 1 im winning all the games, day 2 im loosing all the games... in a loop... each day same ******** ! This is harassment ! Why programming the game like this ?
    This is horrible, that make me sick !
    Im about to uninstall this stupid game !
    Day 1 winning everything, day 2 loosing everything, then return day 1 and winning all, day 2 loosing all... i really…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ashiok not applying nightmares

    Ashiok has only been attaching nightmares when a card is added to my hand, but not when I play a card.

    I used scour the void and not one of the cards I pulled from my opponents graveyard attached a nightmare. This has happened two games in a row now.

    I also use refreshment stand as my land card and when I played the card I got from this land it did not attach a nightmare.

    I played two games where I only used 50% of potential nightmares.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Can’t see my clan roster

    Since I started playing the game I’ve never been able to see anyone populated in my clan roster, nor been able to use the chat function (says it’s offline). Other members of my clan don’t seem to be experiencing these same issues. I’m on an iPhone 12 Pro Max OSX 15.3.1. Another member of my clan is running an iPhone 12 and he doesn’t seem to have the same issue. Nor another member running android.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base