Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1024 results found

  1. Keys counter

    I got a second key to unlock Planeswalkers, but the keys counter didn't go up, so I lost a full key. I was preserving them to use them as soon as a challenge asked for a specific spellslinger. Can you give me my lost key back?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Auto Concede!?

    Auto concede bug or user hacks? How is this possible when I was clearly winning the game?!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Garruk bug happened as i leveled

    The garruk game winning bug happened to get me right as I got the xp to level up and I never received the rewards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability not working against certain card

    When i play Treetop Lookout card and the opponent has the trap Break a leg armed it is not disarming it an i lose 2 power an 2 health on treetop lookout.

    It clearly says Debut: Disarm all traps in your opponent's hand. Haven't had trouble with any other trap but this one. Please fix when able thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Waiting for oppt/unknownerror/id 0s

    In training yard, went to use kiora for daily challenges. Started match and got "unknown error" followed by being stuck on "looking for opponent screen". "Concede" only brings the error up and the game id number is a continuous "0"s

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. error

    I get ann error message after selecting Battle and the match begins. Both side are unpopulated by any characters and it also says “waiting on opponent”. When I select concede to try to get back to the main menu it does not do anything but stay in an empty battle arena

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Unknown error has occurred

    When starting a match it will just show unknown error and you can't do anything except force close the game. Getting back in gives you the option to continue the match but then just goes back to the error.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Error: unknown error has occurre

    After pressing battle, and finding an opponent, the battlefield loads and I immediately get an error: unknown error to show up. I close it, but the battle never loads. 5 times this has happened in the last 4 hours.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Corpse conveyor

    It should cost at least 5 mana. It's too powerful as it is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Suicide Krav

    When I knew I had lost the match, I decided to end it on my own terms by using "Krav, Unredeemed" to take 6 health away from myself. I expected the defeated animation to play and to exit the match automatically. Instead, idropped to -4 HP, I was unable to interact with most of the UI including the settings menu. I was able to open up the recent plays "scroll", in case it's more complicated than I originally thought.

    The idle card animations and character portraits continued as normal, and I could tap on those, but no voicelines worked. I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Automatic Losses

    Games keeping ending in automatic losses when it is blatantly obvious that the bot you're passing off as a player has no way to win. In the pic provided I ended up losing because the game only allowed 1 of my 6 available creatures to attack for game by lagging me out right at the attack selection step. I lost the next turn, this usually happens when I've had a successful Windstream of 4-6 games

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Loss out of nowhere

    This happened to me twice in back-to-back games. I was playing as Ashiok both times.

    First time, I was facing Gideon. Life totals were both relatively high, minimum 15 cards left in each of our decks. On Gideon's first main phase (around turn 7), he resolves "Aura of Courage" and then wins. Doesn't even have to attack, doesn't have enough on the board for lethal, and I had blockers anyway, but it immediately calls it a win for him.

    Second game I'm playing against Angrath, I have him down to 8 life and will likely win on the next turn.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Estou tomando disconect em todas as partidas, atualizem o jogo

    Estou tomando disconect em todas as partidas, atualizem o jogo

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. login

    I can't login anymore.
    I stopped using the game for some time and wanted to return. Now I have the option of using Wizard or Google account. If I select google, after the login, I see the message "'Disconnected' There seems to be a problem connecting to the internet.". But the internet is working.
    If I try login as Wizard account it works, but I don't have any progress saved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Dropped me 700 crowns after winning

    I was at 1991 crowns and WON the match and should have been moved to mythic instead it dropped me to 1323 crowns and of course down to platinum.... AFTER winning. Wtf. I worked hard for that mythic only to lose 700 crowns. Stupid.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Turn Skip Bug

    Please Fix. Pressing pass to give your opponent back priority to play cards in their second main phase. Causes the turn to be stuck on their side even when they press End, causing you to loose your turn. The point of this type of card game is to be fast paced, you shouldn't be punished for pressing pass on your opponents turn.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Unknown error on every match

    I've had every match since 4 pm central time today have an unknown error I can not play the game y'all need to fix this bug fast very frustrating would like to play the game but can not play at all FIX THIS!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base