Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1026 results found

  1. Gnawbones makes you lose the game instantly

    Gnawbones makes you lose instantly.

    This has happened to me 4 times in games I would have won otherwise, Gnawbones will deal damage to an opponent (when he isn’t blocked) and the game will just freeze, I let it sit for about an hour and nothing happened, so I restarted the game and I had lost the trophies from the match. I’ve lost over 100 trophies to this bug and would like them back. My account is Honchkrow#57470

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. wulfgar buged since for a long time...

    the card wulfgar most of the time he fights the game freeze when the animation of his passive starts. then i need to close and open the game.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. My creatures died after blocking less damage than total health

    Full details:

    Enemy playing Garruk, and I played Jace.

    Garruk summoned Krav, Unredeemed. I played Evil Twin, targeting Krav. Garruk summoned 2 Sadistic Mindflayers, pumping their Krav to 12/12 and their Krav died. I followed with two Prodigal Students and targeted one of the Sadistic Mindflayers with Agony Warp. Garruk summoned Wildshape Brontosaurus, and on my next turn, I targeted my Krav with Heat Shimmer and the enemy blocked, killing both of my Krav and their Wildshape Brontosaurus.

    After this setup, the enemy's Sadistic Mindflayers behaved as though they had Deathtouch. I blocked their incoming attacks from both Sadistic Mindflayers…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. material not received

    in team, more person say that not have materials with donation

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Unknown Error on Match Start

    Every time I join a match the game says "Error. Unknown error occurred." This has happened in every match (3) I've tried this morning. I've attached 4 images; 1 is the first error when I get into the game, 1 is the what the game actually looks like, 1 is from the options menu, and the last is what happens when I click concede. I closed the game entirely every time and relaunched into the same problem. I also lost points toward mlthe next bracket every time.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Leave and rejoin means auto-win?

    There have been many matches where my opponent has left the game and reconnected with the sole purpose of tricking the system into giving them an auto win! What is that?!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. unable to attack with all creatures

    I was playing with Jace. Blocked with Grimgrin taking one of their creatures. The zombie looked like it froze in attack position. Previous 2 rounds I had sent a creature packing with successive Mist Raven, also had scorpion out. I unsummoned a Boneclub Shambler and tried to attack with everything but the Mist Ravens drew a targeting line instead of attacking. Summoned over the scorpion to see if it would break whatever was going on but was still only able to attack with GG and the zombie.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Landscape Screen on IOS

    Landscape Screen available on iPad?

    This happens when Event window show on game start.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Game doesn't go to win screen ( Garruk)

    Either winning with or losing against Garruk the game gets stuck at the game board and doesn't continue to the win screen. Have to close out and reopen game after each instance.

    Play on Android phone

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Hambre de Ulvenwald

    Usando la carta Mutagenos Inestables (2 veces), se supone que cada críatura debe obtener aleatoriamente dos mejoras. Cuando se juegan criaturas que se copian estás obtienen además las habilidades de su copia anterior, pero la carta Hambre de Ulvenwald al momento de copiarse no obtienes las mejoras. Me ha pasado en varias oportunidades pero no se como enviar imágenes porque en el dashboard no aparecen las mejoras.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. On mobile android device winning with garruk in training mode freezes the screen

    On my android mobile device when in training mode playing garruk... The screen freezes when I win but resets when I lose. I have also had a game with Chandra decide the AI won while I still had life. This is all happening after the garruk update. thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Network manipulation

    This is the second or third time someone used network manipulation on me. They were going to lose the game as caused my “network” to freeze. I record my screen because people keep hacking the game and doing this when they are going to lose the game. I would love the supply wizards with the video. The hacker username is DANCHAO. This needs to be fixed or you’re going to lose a lot of good players

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Fix it PLEASE. Or I'm Done.

    -Make Monstrosity a 4 cast again - you messed up, FIX IT.
    -Make Thing in the Ice a 3 or 4 cast.
    -Fix casino lili...3 or 4 cast zombify /sigh (we shouldn't be here, you created this problem)
    -Change Vivs Arrow back to what it was. We do not fix what is not broken.

    Show us that you KNOW you made mistakes and are actually willing to do what's necessary to make your game long term successful.

    I have been a top 100 player for 3 months running and my thoughts should matter ( 2 of which didn't show up…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. O evento não esta entregando a recompensa

    Estou jogando o evento atual que a recompensa e artefatos para criar carta porém o evento não está entregando a quantia certa

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ashok's ability steel my turn's time

    Sometimes Ashok's ability seems to need time to solve it and it steel my turn play-time. My display flash red and it shows you don't have enough time when opponents Ashok's ability done.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Shadows Of The Past: Causes Match To End

    Any match when playing "Shadows Of The Past" causes the match to say Match Error, then end the match.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Spawning hellion not making copy

    Spawning Hellion didn’t duplicate after trample damage to opponent

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Chandra's Flame Shot not working properly

    Rival was Angrath. He had 5 life left and two gut firendevils out.
    I shocked him, brought him down to 3.
    Then used Flame Shot.
    Spell damage didn't reflect initially, he still had 3 hps when the 1 damage went to the devils, whose effect killed me and I lost the round.
    Angrath should have died first. Or in ANY case, game should have resulted in a tie, but definetely not in my defeat.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. "Remand" did not counter

    I had a "Mastermind Lazav" in hand that transformed into "Alhammarret".

    I played "Alhammarret" and activated the enemy trap "Remand".

    Expected behaviour:
    "Alhammarret" is returned to my hand and oponent draws a card (as per the description of "Remand")

    Observed behaviour:
    My opponent drew a card as per the effect of "Remand", but "Alhammarret" got played anyway, instead of returning to my hand. Also, a small depiction of the card "Alhammarret" remained on the center of the board (part of the animation when a card gets countered).

    Please refer to the screenshot attached (taken one turn after the issue with…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 7 9 51 52
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base