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Magic Spellslingers

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  2. The actual results you’re experiencing
  3. The expected results of the feature
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  5. If you found a workaround, please add workaround steps.

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156 results found

  1. Can't discard tasks

    Sometimes, I cannot discard unwanted tasks. Sometimes all tasks are affected, or sometimes only some. Have not figured out a logic to this, but it is annoying.

    1 vote

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  2. Notification Bar Causes Bug

    Hi,

    I'm not sure if it's just mine but a little bug I found is during the intro while a cutscene is going on, if you pull down your notifications bar, the cutscene keeps going but the noise stops, and when you push the bar back up, it catches up the dialogue but during battle. So mine ended up having the cutscene sound play while the planeswalkers were doing their intro too. It was the second cutscene that it happened for me but I'm not sure if it happens any other time.

    It's very fun so far, and I'm definitely…

    1 vote

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  3. Unable to accumulate points towards key

    When I get cards out used to accumulate points towards keys that could be used to purchase new Planeswalkers. After the recent update I can no longer accumulate points towards keys.

    11 votes

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  4. 5 votes

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  5. Battery Burn

    So this need either a power save mode or a low quality mode. Just like mtg arena it runs on too high graphics.
    I have my screen on low and my phone in power save mode. This game burnt 15% battery in 20mins that is terrible!
    I have a Samsung note 9.

    3 votes

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  6. Add Card to a deck, from the NEW Card interface

    When you click a NEW card (or any card really), you could add a button "Add to Deck", that would get you to the decks page, you click the deck you want this new card to be added, when a deck has already 30 cards, then it should list the deck to say "Which card you want to remove to make room for the new card?".

    Open Card, Click Add to Deck, Click the Deck, Choose the Card to be removed, confirm. In 5 clicks the card is added to a deck.

    As of now you gotta:
    See you gotta…

    3 votes

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  7. 1 vote

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  8. Lag

    Need to be an option to turn down visual settings other wise game lags to much

    3 votes

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  9. Slow booster pack opening speed

    More an enhancement than a bug but, wow, after just spending $30.99, I was then proceeded to be bored out of my mind for like 30-60 minutes just

    Clicking
    And
    Clicking
    Again
    And
    Again
    And
    Again
    And

    Wow it would be great if there was a speed up "open all my packs and spit out a sunmary" button.

    I didn't pay that for an hour of repeated no gamelplay graphic sprites.

    2 votes

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  10. Small UI bug - league trophy icon

    I've just reached the platinum league, currently with 1206 points. However, the trophy exhibited is the gold league one.

    1 vote

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  11. 3 votes

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  12. ADD VIDEO QUALITY

    Add a video quality tab in options for less capable devices

    2 votes

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  13. MINOR: Chat UI throws "Unknown Error Occured" if you try to scroll down when it's already on top

    Build 0.10.2716.116391

    How to replicate: At the Clan chat screen, if you scroll the chat to its beginning and try to scroll more, the application throws the Unknown Error. This is very minor as you just dismiss the alert and the application doesn't get any visible side-effect.

    Screenshot would just show the alert, adding no value, so I'm not adding one.

    Keep up the great work.
    Cheers

    2 votes

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  14. Unable to log off

    When attempting to log off from settings screen the game just reload.
    Using a Samsung A7 phone to play.

    1 vote

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  15. Starting hand selection only gives about ~12 seconds instead of the full timer.

    Whether I select any number of cards or not, I will only get to about 28 seconds left on the timer before it autopicks any remaining, unselected cards for me.

    1 vote

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  16. Reward Notification in Endless Loop

    Reward Notification in Endless Loop

    3 votes

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  17. Cannot loot weekly win boxes.

    I cannot loot WEEKLY win boxes. It says unknown error has occurred. Plz halp.

    1 vote

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  18. 1 vote

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  19. New Challenges Don't Refresh

    When time lapses for new challenges to appear, if you're already on that screen, it shows "tap to refresh" but it doesn't work. Tapping on it does nothing. You have to close the game and reopen in order for the new challenges to appear.

    2 votes

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  20. 1 vote

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