nice to meet you.

I am an event worker at a certain Japan Card shop.
When I participated in the event at the shop where I work or on the go,
Matching is supposed to be displayed on the MTG Companion screen, but only my app shows the screen "Loss", and I'm always in trouble because I can't figure out who my opponent is.

I think it's probably because I'm running WEL with my account.

The app is updated every time the latest version comes out, but I've been having this bug for about a year now ;(

Is there any way to fix it?
Thank you