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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

25 results found

  1. Can't enter spelltable matches

    Can't enter the matches, I'm always stuck in the lobby clicking "Enter now" and it never loads, appears a error message or anything. If it helps, I'm trying to use the cellphone as the camera, so if i can't enter the match, i can't access the QR code or the link to actually use the phone as the cam

    1 vote

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    0 comments  ·  Lobby bug  ·  Admin →
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  2. Fix public lobby listing of how it counts members in a game room

    I had a game open in lobby, person 2 would join and wait, person 3 would join and leave immediately, and person 4 would join. While waiting, I'd lose a person, only 2 people in my game room

    For over 15 minutes, my game listing showed I had a full room (4 people) so I had to create a new game room to find 2 more players.

    Can the player count in lobby listings be fixed to reflect actual game room attendance?

    1 vote

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    0 comments  ·  Lobby bug  ·  Admin →
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  3. Disabled my audio / microphone for headset

    When i join a lobby my headset breaks until i reset my computer. and if i try to rejoin the spelltable the camera will then not work as well. I have tried making sure no devices selected by spell table are the headset and it continues to break the audio / microphone involved with the headset

    1 vote

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    0 comments  ·  Lobby bug  ·  Admin →
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  4. Extremely Laggy

    I'm having issues with spelltable running extremly poorly no matter what I do. I've tried google chrome and edge, enabling and disabling hardware acceleration, disabling all my addons and closing other tabs, nothing helps. It can't be my hardware as I'm running an ryzen 5 5600x, 32 GB of ram, and a gtx 1070. It's also not my internet as my computer is connected to my router through ethernet and not wifi, and I have gigabit internet. I'm at my wits end and I just wanna play magic with my friends.

    1 vote

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    0 comments  ·  Lobby bug  ·  Admin →
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  5. Unable to Log In on Mobile Site

    Hi,

    I'm trying to set up SpellTable on my Android phone with the intent of using it is a webcam, but whenever I click either the "Get Started" or "Login" links, it just refreshes the same landing page.

    The troubleshooting guide isn't helpful because I'm not able to get past this very first step to download the app in the first place.

    I am on the most recent Android and Chrome release, and have tried connecting from wifi and 5G. I even tried from Firefox with the same result, which implies it's something on my end with my phone? No…

    1 vote

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    0 comments  ·  Lobby bug  ·  Admin →
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