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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

24 results found

  1. Selecting aspect ratio with mobile camera uses incorrect orientation

    I'm using a 3rd generation iPhone SE.

    When I use my phone as my camera, the website asks me to rotate my device to landscape. I rotate my device to landscape, then choose 16:9 as my desired aspect ratio. When my camera connects, my camera is using 9:16 (portrait) instead of 16:9 (landscape). Then, when I rotate my phone to portrait mode, my camera on Spelltable becomes landscape mode and zooms very far in.

    What should happen is when my phone is in landscape mode, my camera output should be in landscape mode. Additionally, Spelltable zooms in the camera output…

    3 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  2. There was a problem changing the camera, try closing your camera app.

    I went to play a game of Commander with my friends like i just did 6 hours ago. In the lobby screen i could see my Cam just like i used to for the past 1.5 years but after clicking join lobby it showed ,,There was a problem changing the camera, try closing your camera app.". It is the first time i had that problem, as I said 6h earlier it worked just fine and all my attempts to fix it failed. Please Help

    17 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  3. "We had trouble using your device" with Surf Onn 1440p with Autofocus

    I found a Surf Onn 1440p Webcame in clearance at walmart for cheap and figured it be a good upgrade from me old one, my wifes old unbranded webcam that gives off a fisheye affect while playing. But the new one wont work on Spelltable. All is ee is a black screen than this text shows up " We had trouble using your device" Ive reset permissions multiple times and the old webcam still works with Spelltable but this new one wont. Again it works in other apps like Discord so im not sure whats going on. How do i…

    9 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  4. no camera options

    so only on chrome do i have this problem, but before joining a game and in game I do not have the option for selecting a camera input in the Configure Inputs settings menu. on windows edge I have the options, just not on chrome

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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SpellTable Bugs & Product Suggestions

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