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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

48 results found

  1. Phone webcam not working

    iPhone camera telling me that, “we had trouble using your device”. I have used my phone as my webcam for quite a while and I’ve done all the troubleshooting the website has to offer and I am unable to host or joint games due to this.

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  2. I can't see video's anymore.

    I never used to have this issue until a few days ago and now after rebooting phone and PC the issue persists. After I scan the QR code, and on every one else's screen, I get the message: "There was a problem changing the camera, try closing your camera app". I have it set up to use my phone and other players can see my set up through my phone just fine, but I cannot see anyone else's screen. Update, today the issue has changed to now, no matter what settings I use, clearing caches, resetting system permissions, I always…

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  3. 4:3 ratio iPhone

    Myself and my playgroup all using iPhone are stuck in 4:3

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  4. Webcam Zoomed in only on Spelltable - Didn't have this issue last Saturday.

    Logitec Pro C920. Tried Chome and Edge. Camera looks fine in the Webcam software but on SpellTable it is Zoomed in and I lose a ton of playmat space.

    It was fine last Saturday so this is a new issue.

    2 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  5. "Trouble Using Your Device"

    The past couple weeks my camera has been stuck in 4:3 ratio, but still connected to spelltable. As of last night when I create a room spelltable wont even see my camera and says "having trouble using your device". Ive reset permissions and cache, made sure nothing else is using it, even tried a different camera, still the same result. Also, for what its worth, before it says that its having trouble using my device the "connecting to servers" message comes up which ive never seen before.

    7 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  6. Every mobile device camera, including android phone, Iphone and ipad only shows square video

    Every mobile device camera, including android phone, Iphone and ipad only shows square video. it's working fine until yesterday when suddenly my ipad camera displayed square video of my board in spell table. I tried every mobile device as camera, android phones and an iphone and all of them display square video. I even rotated the deice permanently to landscape and still its displaying square video. Please add a setting to select aspect ratio for video display.

    3 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  7. 3 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  8. OBS video source displays in lobby, but displays black screen in game

    When using OBS virtual camera the preview works fine, but when you enter a game the screen is black.

    Setup:
    -Windows 11
    -Google Chrome Browser
    -Enabled Camera/Audio permissions in Chrome and windows
    -When pulling video directly from a camera the video is fine.
    -When waiting in a lobby, the video displays correctly when OBS is selected.

    4 votes

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    3 comments  ·  Camera bug  ·  Admin →
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  9. Phone doesnt work since recent update that displays all cameras as options

    Here's an idea, how about every time you update or modify the software, you actually test it on a number of different devices. Every single change brings so many new problems. Cant believe the QR still points to a ?login=true url that kicks you from the game
    now since the update that lists each camera on a phone, the main rear camera doesnt work
    do you only assign jr devs to this or what?
    Is hocking literal cardboard at a 20000% markup somehow not profitable enough to warrant a decent devops team?
    This is such a good platform and you…

    6 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  10. Unable to connect via QR code w/mobile, as well as Droidcam X both wired and via wifi

    I know I'm not the only one having this issue. I was able to use droidcam a while back via wired connection no problem, now it only shows the preview before I get in game, and refuses to show camera while in-game. QR code shows neither preview nor in-game. I disabled all blockers, restarted my browser, closed everything except the browser, and tried three different methods of connection to no avail. Fix this.

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  11. Camera enable/disable button does not work

    nenhum dispositivo de câmera funciona por nenhum meio, usando apps para usar o smartphone como web cam ou com o QRCode de transmissão. A tela permanece preta (como se aguardasse imagem) e o botão de habilitar e desabilitar câmera está fixo no desabilitado

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  12. Mobile camera is not properly connecting

    I have been using my mobile Android device for spelltable for half a year. Until about 3 days ago, there had been no issues at all. Now whenever I use my mobile camera, the lobby screen on my pc still shows the QR code and is black even after successfully scanning and logging in with my phone. I am able to record myself and my table with my phone but none of it registers with the spelltable lobby open in my pc. There is just the QR code which I already scanned and is still waiting for me to connect…

    9 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  13. Spelltable camera feed bug: feed shows black bars on each side, obstructing left and right edge of the video

    Camera: HD Pro Webcam C920, front-facing laptop camera, any other device I tried it on

    Issue: A few days ago (at the time of writing) black bars suddenly appeared on the side of the video feed, obstructing the left and right side of the video. This has been the case for every browser that I have tried it on (Firefox, Chrome, Edge) and for every device I connected.

    Image 1: how it was before, you can see the left and right edges of my playmat

    Image 2: you can see how the black bars obstruct the left and right, the…

    90 votes

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    18 comments  ·  Camera bug  ·  Admin →
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  14. Webcam very zoomed in on spelltable, nowhere else .

    Camera is zoomed in, i lose like 1/3 or 1/4 of the Picture this occurs only in Spelltable. I use Firefox and Logitech C922.

    15 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  15. camera flipping

    when using mobile camera as per normal
    1. join lobby on pc to get qr code
    2. scan qr code on phone (back camera is working to scan/in other apps)
    3. attempt to swap camera does not work (ie to change to back camera), can join using the front camera but quality is bad + its the front camera so not really useful.
    4. upon attempting to swap to back camera it is stuck in a loading icon and no video

    14 votes

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    7 comments  ·  Camera bug  ·  Admin →
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  16. food and fellowship

    Most cards from the food and fellowship deck do not work and seems to be a problem for awhile according to posts on reddit for all the lotr decks. Used other decks to test and they all worked fine, was just the lotr deck.

    3 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  17. Logitech Webcam Shutting Off Randomly

    I got a new Logitech C920X Pro HD Webcam to use for matches on Spelltable. Everytime I have tried testing it out in my own lobby, my camera shuts off and stops working after about 20 minutes. I use the Chrome Browser, but have also tried using other browsers. I have turned off all the power-save settings on my laptop that might be automatically stopping my camera after a certain time period. I have also tried using a different browser but still have the exact same issue. The only way I can get the camera to turn back on is…

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  18. Documnet Camera Stream Error

    My document camera works in all apps i have tried, (discord, zoom, skype) but when i try to use it for SpellTable i get a Stream Error. Error fetching device.
    Any idea on how to fix this?

    1 vote

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    0 comments  ·  Camera bug  ·  Admin →
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  19. Mobile Camera Freezes and Disconnects

    I use my iPhone 12 as my mobile camera to play Spelltable, while having the main lobby up on my PC (windows 10). The camera feed will consistently freeze then disconnect and show "Waiting for mobile connection." It will then reconnect automatically before inevitably repeating this issue after a random increment of time.

    The camera feed on my phone looks uninteruppted when looking at my phone. There is no disconnect from the internet, nor is my phone screen turning off. I've tried on both mobile Chrome and on Safari and encounter the same issue with approximately the same regularity.

    Any…

    1 vote

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  20. error fetching

    me sale error fetching device y la camara en discord va bien y en todos lados va bien porfavor arreglar el problema que quiero jugar magic utilizo la camara gg webcam K30

    1 vote

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