Souljacker#54402
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278 votesSouljacker#54402
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Black screen on match start
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4,654 votesAn error occurred while saving the comment -
![IMG-20200625-WA0050[1].jpeg 1196 KB](/assets/221430715/IMG-20200625-WA0050%5B1%5D.jpeg){kind=link}
It had been crashing incidentally before, but since yesterday the game crashes whenever I click on something on the home screen after startup. Profile, Decks, Packs, Store, Mastery, or trying to start a game in any way causes the game to crash, so I can't do anything.
Things that do work: Friends, Options, Learn more.
But it seems to change after some time. At first, I was able to click on Mastery, and when I got to the mastery screen I could start a game. That worked a couple of times, but then it started crashing when I click Mastery too. Then I found out I could go to the store via the "New deals every day" post on the home screen, and after that I could start a game. That worked for 2 games, but now it crashes when I click on "New deals every day" too. I'm running out of places to click without crashing.
I have a MacBook Pro (2019), MacOS 10.15.2. I already followed all troubleshooting suggestions (reinstalling etc), filed a case for Technical support and sent them logs, but they said they have no known solution based on the info I sent and referred me to this site. Hardly helpful.