Skip to content

Arachnid#60947

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Earn a new deck stuck at 0:00:00

    2,245 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    890 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Arachnid#60947 commented  · 

    Just checked if the issue was fixed months after it hit me and made me quit MTGA.
    Congrats, you neither did fix the issue nor did you provide any information about the situation or handed out compensations to affected players.

    I'm done with WotC.

    An error occurred while saving the comment
    Arachnid#60947 commented  · 

    Answer from supp:
    Thank you for contacting Wizards of the Coast. It appears that this issue has already been reported to us. Using our Bug feedback site, we have added your vote to the bug titled Earn a new deck stuck at 0:00:00. For future bug reports, updates, and insights, you can view and enter them directly through our feedback site.

    At this time, I'm afraid we are unable to provide an ETA for resolution on this issue. We apologize for the inconvenience and thank you for your patience while the issue is being investigated.

    So "oh weekly quests don't work, here just take a code to redeem some compensation." vs. "Oh the deck challenges don't work, here go ahead and * yourself".

    An error occurred while saving the comment
    Arachnid#60947 commented  · 

    And the support is completely useless. My ticket regarding the blacksreen issue was only answered after they released the fix. And it was not "We had a bug, that was fixed", it was "check your graphics driver", wich first of all I already did as mentioned in the opening of the ticket and second is definitely not a usefull answer if I report to have this issue on 3 different devices and even 2 different OS...

    An error occurred while saving the comment
    Arachnid#60947 commented  · 

    Same for me. Just recently started playing MTG(A), soon after had the blackscreen bug and now this. Might be looking for other Trading Card Games as of the 3 weeks of playing MTGA now I only encountered a few days without getting annoyed by major bugs -.-

    Arachnid#60947 supported this idea  · 

Feedback and Knowledge Base

(thinking…)