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BlackDahlia42#77387

← Customer Feedback for Wizards of the Coast

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  1. bronze tier 0

    972 votes

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    480 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    BlackDahlia42#77387 commented  · 

    FILE COMPLAINTS WITH THE BBB AND WA ATTORNEY GENERAL -- FORCE A RESPONSE TO THIS ISSUE

    BBB: https://www.bbb.org/us/wa/renton/profile/games/wizards-of-the-coast-1296-37001153/complaints
    Washington Attorney General: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

    Better Business Bureau page has all the company information you need to fill out the Washington AG form. Since BBB doesn't even give an accreditation to this company, if you aren't willing to take time for both I encourage focusing on the WA Attorney General complaint form

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    BlackDahlia42#77387 commented  · 

    Can officially confirm that their response to the idea of us making new account and them giving us our stuff is "well fuck you and what you've spent the currency on, but we can move the currency you HAVEN'T spent over to the new account" so yeah. you'll get to spend currency you still have, but everything you've built on your accounts is SOL. I've reported them to the BBB to have a mediator hopefully force a response.

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    BlackDahlia42#77387 commented  · 

    It's no wonder people on reddit are encouraging reporting the company to the WA attorney general -- considering how many people are reporting this issue, for how long it's been reported, and not a single word from them even acknowledging they're TRYING to fix it? That's blatantly not caring that your game is unplayable.

    BlackDahlia42#77387 supported this idea  · 

  2. my rank doesn't advance when i won games

    14 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  3. not gaining rank

    128 votes

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    26 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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