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DematarTitan#54116

← Customer Feedback for Wizards of the Coast

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  1. unable to submit deck friendly play

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    481 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    DematarTitan#54116 commented  · 

    And once again, I have this bug. I've contacted WotC customer service, who did absolutely nothing. I have spent real money on this game, and primarily use to play against friends. Well now I can't. You all just updated, UPDATA, the game, and nothing. How? How is this possible that on the day you update a game, you all also break it for me and others, and I'm guessing dozens to hundreds of other players, if not thousands. Do something, anything, even if its just a developer posting on this thread that you're all looking into the issue.

    -side note, after contacting customer support again, this was their response "We are aware of the issue and treating it as a high-priority to fix. Unfortunately at this time we do not have an update or ETA on when this will be fixed. There is a Feedback thread customer have been reporting the issue here if you wish to add to it. Thank you for your patience." For an issue that has been going on for years, where multiple people have posted logs, and they have no idea when this will be fixed, I find that hard to believe.

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    DematarTitan#54116 commented  · 

    Lately a buddy of mine has had this issue. Some days we can play, other days we cannot. Now I've gotten hit by the unable to submit deck bug. I primarily only play against a couple of buddies, but if that is no longer possible, due to the developer ignoring a bug that is several years old, I don't even see any point in playing this game. Which burns especially since I've actually spent real money for cards. At this point, I feel like the developers could be held liable for a possible fraud lawsuit.

    DematarTitan#54116 supported this idea  · 

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