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Moo#60903

← Customer Feedback for Wizards of the Coast

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  1. continual freezes during gameplay

    269 votes

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    133 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Moo#60903 supported this idea  · 

  2. Earn a new deck stuck at 0:00:00

    2,242 votes

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    890 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  3. Black screen on match start

    4,646 votes

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    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Moo#60903 commented  · 

    Reporting the same issue. Just spent over $100 on the game yesterday after returning from a long break from the game, and I cannot play one match without the game freezing / crashing in the first 10 seconds of the match (often before the match has even moved past the "X vs X" screen).

    Lost two draft matches as a result before I used bot games for testing. Several hours of mucking around later, I'm convinced there's no "client side" fix.

    As far as I can tell, there's two separate errors that are spat out into windows event viewer. Both are attached.

    The copy paste response from support a little further down is beyond insulting. Fix your damn game Wizards, or at least acknowledge the issue.

    Lastly, it should be noted, I've played this game since it's alpha release without issues ever. Somewhere in the last 6 months (give or take) that I've taken a break, something has gone drastically wrong.

    Moo#60903 supported this idea  · 

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