Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

156 results found

  1. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Failure to load the game - iPad Pro

    After a few days of playing, the game stops loading. I receive a message saying “Disconnected. there’s a problem connecting to the internet”. I have a iPad Pro with WiFi connection and it’s active so that shouldn’t be an issue. I have not changed settings or the location I’m playing. Streaming works fine. Please see attached screenshot.

    P.S.: I went to upload the photo and it will not. I’m thinking that there is a server side issue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ukrainian language support

    Please add proper procession of symbols that are specific to language. In my case it's і, є, ї which typed in team chat only show squares instead. The same probably goes for other languages too.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. SS?? PW?? It is mistranslation.

    Text is incorrect translation in Japan.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Pas de sauvegarde des decks "actifs" quand on est déconnecté

    Lorsque l'on se déconnecter d'une machine, tel ou pc et que l'on doit se reconnecter, lors de la nouvelle collection, cela remet en deck sélectionnés les "starter" ce qui est complètement nul si on oubli de vérifier avant de lancer une partie. Il faut conserver d'une connexion à l'autre le dernier deck utilisé.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bad transaltion

    In spanish, It's 'VICTORIA' not 'VICTORIAS'

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. gemme mancanti

    al livello 19 non mi ha dato gemme

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Space keybinding not always working

    The space bar keybinding does not always work.
    Pressing space after having attacked does nothing, except if you play (after attacking) a card that has an effect that requires you to target a friendly creature, for example a creature like Elvish Infuser or a spell like Grudge Match. Then hitting space correctly ends your turn.
    For passing, it only works if you defended the first attack. Then, you can press space to pass subsequent attacks. The first attack is impossible to pass via keyboard.

    Possibly not a bug, but in my opinion rather unintuitive is its interaction with attacking. Hitting…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Hard lock on tutorial following application close during chandra / gideon tutorial

    After playing for a few hours on Steam, I downloaded the app on my phone. I linked accounts, then opened the game on my phone. At the start of the tutorial as soon as it loaded into gideon vs chandra I had to quit out of the app suddenly (closed it as my boss walked by) and I re opened it later. Now the tutorial progress until it's supposed to do Chandra vs Gideon after the weird eye guy talks, but the view freezes at a camera perspective overlooking the arena, presumably before zooming in to the ground and loading…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Z-Fold Screen Issues

    Hello,

    I'm on a Z-fold 3 and mtg spellslingers is stuck loading right after the second tutorial fight where it shows how to place attackers (Chandra vs. Gideon). I tried uninstalling, using another account, clearing data and the cache, and power cycling. Nothing makes it move past the loading screen when it gets to that point.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Account button becomes non functional after linking Wizards account.

    1. Launch the title
    2. Once in game select you google account.
    3. Once in the main menu select the setting button.
    4. Once in settings click account.
    5. Select the link Wizards account.
    6. Once linked it may ask if you want to keep which set of cloud data.
    7. Choose the Google data.
    8. Once the Google date is choose you may receive an error message stating. "unknown error"
    9. Once this occurs go back to the setting menu and the account button will not allow you to get to the accounts pages.

    Results:

    The accounts can become nonfunctional.

    Expected Results:

    A user would expect to be…

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Doom

    The description on the new keyword "Doom" is wrong. It's the end of the opponent's turn, not the start. I lost a game because of it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Space missing after User Name in settings menu

    There's a space missing after "User Name:" in the settings menu.

    Steps to reproduce:
    1. Go to the settings menu.
    2. View the User Name label.

    Actual Results: It displays "User Name:{username}"
    Expected Results: It should display "User Name: {username}"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cheating

    I've witness lots of cheating hacks. I've played against people who have accidentally giving me life points then take them away and then give them to them selves. It's a joke. Fix it.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Nahiri’s rock missing character selection

    Nahiri’s rock is missing when going to select her from a character already unlocked. If choosing Nahiri from a locked character, rock she surfs on appears, on iOS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Nahiri’s rock missing character selection

    Nahiri’s rock is missing when going to select her from a character already unlocked. If choosing Nahiri from a locked character, rock she surfs on appears

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Stuck at Level 42

    Upon reaching LVL 42, "unknown error" occurred. There was no level increase graphic or rewards given.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Disconnected Internet May Not Be Available

    The above message displays when attempting to log on, when crafting, purchasing from store, after games, opening chests, turning in quests. Constant after last patch...game is unplayable for hours at a time as log in is impossible. This is regardless of being on or off wifi. Rebooting does nothing, uninstall/reinstall nothing, forcestop nothing. Please advise. Thanks.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. UX issue with traps on latest beta version

    Disabling a trap triggers "Not enough mana" text and audio. It should just normally disable it right?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base